Central Texas College - SPCH 1318 Q U ESTIO N1)is a set of words that has a particular meaning to a person, group, or culture

Central Texas College - SPCH 1318

Q U ESTIO N1)is a set of words that has a particular meaning to a person, group, or culture.

A euphemism

    A malapropism

A restricted code

    A static evaluation

Q U ESTIO N 2

Research has found that when we receive an apology, we           .

     are less likely to seek revenge

    are more likely to feel annoyed

    will usually accept it

     tend to respond aggressively

Q U ESTIO N 3

When you pursue your own interests without denying the rights of others, you are being            .

     Nonjudgmental

 aggressive

assertive

assumptive

Q U ESTIO N 4

Your friend approaches you and says, "Try your best not to picture a fat panda bear." This, of course, causes you to imagine a fat panda bear. Which power of words does this demonstrate?

     Words create perceptions.

    Words influence thoughts.

    Words influence actions.

     Words affect and reflect culture.

Q U ESTIO N 5

According to linguist Deborah Tannen, gender plays a significant role in how we interpret verbal messages. For example, women tend to interpret a message based on               .

     the level of dominance and power communicated

    the amount of credibility the speaker possesses

     how personally supportive the message is perceived to be

    the context in which the message is received

Q U ESTIO N 6

Astrid ordered her steak cooked medium-well at her favorite restaurant. When the server returned with her steak, Astrid cut into it, saw that it was red in the center, and said to the server, "OK, what part of 'medium-well' didn't you understand? I want you to take this back and cook it so it's edible. This is ridiculous!" Which term best describes Astrid's communication behavior?

     assertive

other-oriented

results-oriented

aggressive

Q U ESTIO N 7

Piper and her boyfriend are arguing about a new management position she's considering at work. While Piper wants to apply for the job, her boyfriend keeps mentioning how busy Piper will be if she becomes a manager. Which of Jack Gibb's strategies for creating a supportive climate did Piper's boyfriend most clearly violate?

Describe your feelings rather than evaluate others' behaviors.

     Present yourself as equal rather than superior.   

 Be genuine rather than manipulative.

     Empathize rather than remain detached from others.

Q U ESTIO N 8

During the late sixties and early seventies, it was common to see bumper stickers that said, "America: Love It or Leave It!" This sentiment reflects the language barrier of              .

     Polarization

 bypassing

     static evaluation

     fact-inference confusion

Q U ESTIO N 9

David has a habit of screaming, "You idiot, you always mess things up!" whenever his brother makes a mistake or does something he doesn't like. Which strategy for creating a supportive climate does David's outburst violate?

Describe your own feelings rather than evaluate others.

     Solve problems rather than control others.

    Be genuine rather than manipulative.

     Empathize rather than remain detached.

Q U ESTIO N 10

Some people call the late Yasser Arafat a "terrorist," both fearing and reviling him. Some people call him a "freedom fighter," both loving and praising him. The use of these words to describe or evaluate Arafat reflect the power of words to

                .

create perceptions

    influence actions

make

relationships

 build barriers

Q U ESTIO N 11

A person's name generally has no logical connection with the actual person, just as the word "cow" does not look like a cow or sound like a cow. According to American linguist Charles Hockett, these examples illustrate how the connection between a word and what it represents is    .

     context bound

    concrete

arbitrary

                 denotative

Q U ESTIO N 12

What seeks to explain how societies are bound or linked together through their use of symbols?

     semantics

     ladder of abstraction

     symbolic interaction theory

     dissonance theory

Q U ESTIO N 13

Joe tells his wife, Serafina, that he thinks they should "redo" their bathroom as their next home improvement project. Serafina reacts strongly to this suggestion, complaining that, "We don't have enough money to do that!" Serafina thought "redo" the bathroom meant to replace the shower, toilet, and sink and to re-tile the floors and paint the walls. She was relieved when Joe explained that what he meant by "redo" the bathroom was just to paint the walls and have the floors refinished. The language barrier Joe and Serafina experienced is called

                .

     allness

     static evaluation

    bypassing

     polarization

Q U ESTIO N 14

A confusion of one word or phrase for another that sounds similar to it is known as         .

     indexing

     a static evaluation 

   jargon

     a malapropism

Q U ESTIO N 15

According to researcher John Seiter, how might the use of demeaning terms affect how those persons are perceived?

     It will have no significant impact.

It is likely to create a positive perception.

    It is likely to create a negative perception.

     It will make this person appear more sociable and approachable.

Q U ESTIO N 16

When Felicity when tells her employee "I feel disrespected when work I ask you to do is not a priority for you," which key behavior of asserting herself does she exhibit?

     describe

     disclose

identify effects

    paraphrase

Q U ESTIO N 17

The        level of meaning conveys the feelings and subjective associations a person has for a symbol.

     Connotative

 concrete

denotative  

  abstract

Q U ESTIO N 18

In which context are we most likely to issue an apology?

when we commit a mild offense

    when we are in a public setting

when we hurt someone with whom we are

intimate

     when we offend a stranger

Q U ESTIO N 19

To Joseph, a "submarine" is a sandwich. To Alfonse, a "submarine" is a submersible ship. The different meanings Joseph and Alfonse apply to the word "submarine" reflect the idea that               .

denotative meanings vary from person to person

    meanings are in people, not in words

we control the meaning others derive from words we

speak

     some words are metaphorical

Q U ESTIO N 20

What is a general characteristic of our Facebook posts, according to research?

     We use more impersonal pronouns.

We communicate more negative emotions.

    We use longer and more complex language.

We communicate more positive emotions.