1) The preferred title for women in business is __________, unless the individual requests otherwise

1) The preferred title for women in business is __________, unless the individual requests otherwise.

A.  Mme.

B.  Miss

C.  Mrs.

D.  Madam

E.  Ms.

2) When you are criticizing or correcting, it is best to _________

A.  emphasize the audience's mistakes so that they will not make the same ones again.

B.  enlist a partner to echo and affirm your negative comments.

C.  be honest and call attention to the audience's failures or shortcomings.

D.  single out the guilty audience members as an example for everyone else to learn from.

E.  focus on what the audience members can do to improve.