1)What is the GOAL of a company?

Answer:

 “The Goal of a manufacturing organization is to make money”

“We lose money on each unit, but we make it up on volume”

Traditional means of achieving the goal

Employing good people, cost-effective purchasing, utilizing high technology, producing quality products, selling quality products, capturing market share, improving communications, increasing customer satisfaction

Traditional performance metrics for managing a plant

                Output produced (budget vs. actual), plant expenses, productivity (parts per hour by machine), efficiencies (cost per part by machine), person-hours worked, numbers of orders filled, labor standards, scrap, rework, labor cost, run times, shipping dates met