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Question 1 1 out of 1 points       In today's hypercompetitive business environments, capital (i

Management

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• Question 1

  1 out of 1 points

  	In today's hypercompetitive business environments, capital (i.e., money) is still more important than information for business success.

• Question 2

  1 out of 1 points

  	The first airline that used technology to allow passengers to buy their plane tickets and reserve their seats online had a first-mover advantage.

• Question 3

  1 out of 1 points

  	The first company to gain first-mover advantage typically benefits from higher profits and larger market share.

• Question 4

  1 out of 1 points

  	Bar codes and document scanners are common methods of electronically capturing data.

• Question 5

  1 out of 1 points

  	Protecting information is the process of ensuring that data are reliably and consistently retrievable in a usable format for authorized users but no one else.

• Question 6

  1 out of 1 points

  	The manual capture of information is ____.

• Question 7

  1 out of 1 points

  	____ is the process of discovering unknown patterns and relationships in large amounts of data.

• Question 8

  1 out of 1 points

  	At their core, companies are production systems that combine inputs such as labor, raw materials, capital, and knowledge to produce outputs such as finished goods or services.

• Question 9

  1 out of 1 points

  	Higher productivity is good not only for individual companies that achieve it but also for the countries in which they do business.

• Question 10

  1 out of 1 points

  	Total quality management (TQM) is an integrated organization-wide strategy for improving product and service quality.

• Question 11

  1 out of 1 points

  	All manufacturing operations produce physical goods.

• Question 12

  1 out of 1 points

  	The three basic measures of inventory are average aggregate inventory, weeks of supply, and inventory turnover.

• Question 13

  1 out of 1 points

  	The three principles that characterize TQM are continuous improvement, customer focus and satisfaction, and ____.

• Question 14

  1 out of 1 points

  	In TQM terms, ____ is an organizational goal to provide products or deliver services that meet or exceed customers’ expectations.