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Homework answers / question archive / THE ESSAY PORTION WILL REQUIRE YOU TO DEFINE, EXPLAIN, AND/OR APPLY THESE TOPICS: The strategic management process Resources, capabilities, and sustainable competitive advantage
THE ESSAY PORTION WILL REQUIRE YOU TO DEFINE, EXPLAIN, AND/OR APPLY THESE TOPICS:
THE MULTIPLE CHOICE PORTION OF THE TEST WILL INCLUDE 50 OF THESE QUESTIONS. PLEASE BRING SCANTRON 882 AND A PENCIL. I WILL PROVIDE BLANK PAPER FOR THE ESSAYS, YOU MAY BRING A TEST BOOKLET OR LINED PAPER IF YOU PREFER.
Indicate the answer choice that best completes the statement or answers the question. |
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2. In contrast to the experiential approach to innovation, the compression approach to innovation: |
3. The primary disadvantage of customer departmentalization is: |
4. When Rebopy, a network service provider, started providing 4G data services, it attracted a large number of customers because of the high speed and cost effectiveness of Rebopy's services. However, after few months of using the service, the customers found that it had poor connectivity and hence switched to more efficient data services. In the context of innovation streams, which of the following concepts does this scenario best illustrate? |
5. Which of the following is a regional trade agreement between most European countries? |
6. Which of the following statements is true of a work team? |
7. Which of the following statements is true of members of virtual teams? .
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8. Power Plate Inc., a consumer electronics manufacturer, introduced a new solar cooker in the market. The team responsible for the successful launch of the product consisted of product designers, innovators, engineers, marketing professionals, and sales professionals. This is an example of a(n) _____. |
9. Which of the following is a similarity between functional departmentalization and product departmentalization? |
10. In the context of global markets, which of the following factors helps companies determine the growth potential of foreign markets? |
11. Ginny was hired by her company because she agreed to work overtime and carry out all tasks assigned to her as per the instructions. She also signed a contract that would terminate her from the company if she was unable to comply with the organization's policies. Given this information, Ginny is most likely part of a(n) _____. |
12. Vanessa is appointed as the project manager for a project on new product development at Glacier Inc. After selecting employees from different functional areas to work with as a team, she conducts a meeting with the new team members so that they can get to know each other. Following a brief interaction session, Vanessa presents the team norms to them. This scenario illustrates that Vanessa's team is in the _____ stage of team development. |
13. Limkwee, a Chinese company, is training its employees to work in Japan on a company project. It was learned that Japanese people cover their abdomen during rainstorms, which is not the case in China. In the context of cross-cultural training, when would the employees of the company have discovered this cultural difference? |
14. DramPharma is a company that manufactures and sells medicine to treat Huntington's disease, a rare genetic disorder. The company controls 80 percent of the world's industry in its segment. The company aims to seek steady growth in the industry. In terms of adaptive strategies, DramPharma would most likely be categorized as a(n) _____. |
15. The designers at Fhontrake, a designer tailor shop, are organized into departments such as men's wear, women's wear, children's clothing, or infants' clothing based on the clients for whom they specialize in designing clothes. Given this information, which of the following organizational structures does Fhontrake most likely follow? |
16. A group of lawyers that works at Jameson & Emerson law firm has informally agreed to explain to the interns the requirements and procedures needed to work at the law firm. The majority of the interns have recently graduated from law school and do not have any experience working at a law firm. The group's agreed-on standards can be best categorized as _____. |
17. Edithprod Inc., a computer manufacturing company, sources its interchangeable spare parts in bulk and produces computer chassis in a high precision assembly line. It follows the same manufacturing process for a variety of its products, and this helps it reduce costs and improve quality. In the context of organizational authority, Edithprod Inc. is most likely using _____. |
18. American employees of Ujima Corp. learned that they should avoid using their left hand when giving a gift or handing out money when they were in India for their business assignment. In the context of cross-cultural training, when would the employees of the company have discovered this cultural difference? |
19. Which of the following statements is true of resistance to change? |
20. In the context of managing innovation, identify a difference between the experiential approach and the compression approach. |
21. PreFab, a clothing company is selling its goods in the country of Irmana. The clothing is manufactured in PreFab's home country and a tax is levied on it by the government of Irmana. This form of business is an example of _____. |
22. Pinkmake Inc. is expanding its global operations into Jartainia in spite of the frequent changes in its government due to the assassination attempts on its prominent leaders. As Pinkmake Inc. expands into Jartainia, it must deal with _____. |
23. Keithomp, a company that manufactures and exports candies, sells different flavors of candy depending on the taste preferences of the country that it supplies to. Each country has a dedicated manufacturing facility that functions as a separate department. In this scenario, which of the following organizational structures does Keithomp most likely follow? |
24. Elaine works as a history professor. The skills required for her job are limited and easy to acquire, and the job tends to get monotonous. She is unsatisfied with her job and often feels the need to switch jobs. In the context of job design, this scenario best illustrates _____. |
25. Waltert, a cell phone manufacturer, has been the market leader in the country of Besmagia ever since cell phones were introduced in the country. None of the other domestic or foreign cell phone brands have been able to match the high quality and low price that Waltert's products offer. In the context of innovation streams, Waltert most likely has a _____. |
26. In the context of direct competition between firms _____ largely affects response capability, that is, how quickly and forcefully a company can respond to an attack |
27. Masceo, an oil and gas company, suffered major losses due to damaged oil pipelines. In an attempt to cover its costs, it laid off several employees and closed down three of its refineries. Which of the following grand strategies was used by Masceo in this scenario? |
28. When Nathanil Inc., a network service provider, introduced 4G data plans, it observed that most of its customers completely stopped using 2G and 3G data plans and switched to 4G. In the context of innovation streams, which of the following concepts does this scenario best illustrate? |
29. A _____ is a form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources directly. |
30. Fred is a floor worker in a tool manufacturing company. He operates and monitors machines; measures, shapes, and trims different parts used for production; and plays a significant role in the manufacturing process. In the context of organizational authority, which of the following functions does Fred most likely perform? |
31. Sannomsy, a confectionary company, uses similar conveyor belts with several interchangeable parts and the same procedure for the manufacture of all the toffees in its product line. This gives the company an advantage over its competitors in terms of consistency in quality, efficient processes, and price leadership. In the context of organizational authority, Sannomsy is most likely using _____.
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32. Which of the following best defines an incremental change? |
33. Timothy works at Sunshine Mailing, a daily newspaper, and is responsible for editing the sports column. Chloe, Timothy's manager, asks him to handle the gossip column along with the sports column. In the given scenario, which of the following job redesign techniques does Chloe use? |
34. _____ is a change based on incremental improvements to a dominant technological design such that the improved technology is fully backward compatible with the older technology. |
35. Which of the following best defines an interorganizational process? ? |
36. Onyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation services. Marshall, the company's chief executive officer, ordered an investigation to determine the reasons behind these complaints. It was found that the employees that were hired to demonstrate and install the products lacked experience. Marshall immediately formed and trained a team with better skills. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved _____. |
37. Unlike cognitive conflict, affective conflict: |
38. For most teams, the right size is somewhere between _____ members. |
39. At Afterbadge, a chain of stores that sells computer accessories, all the marketing activities are planned at the company headquarters. These plans are required to be carried out by the employees without any deviation. In the context of organizational authority, which of the following is best illustrated in this scenario? |
40. Jameson&Dawson has four strategic business units (SBUs)—agriculture, automobiles, advertising, and accommodations. The agriculture industry is a rapidly growing industry, and Jameson&Dawson's SBU holds majority of the market share in the industry. Hence, the company earns large profits from its agriculture unit and invests majority of its funds in it. In the context of the BCG matrix, which of the following categories of SBUs best describes the agriculture unit? |
41. In the context of organizational development, the purpose of small-group interventions is to: |
42. Asterisk Inc. decided to change some of its policies. Jensen, a team manager, conducted a meeting to inform his team about the management's decision. During the meeting, the majority of Jensen's team members were in favor of the policies except Sandy. As a result, Sandy decided not to voice her concerns about the policy changes fearing negative consequences. This scenario illustrates the concept of _____. |
43. Riytiz Corp. and Tenkriz Corp. are two industrial developers. They plan to combine their funds, finances, risks, and expertise to build the Opobip Bridge. This bridge is said to connect two states that are not connected by a highway. In this scenario, the venture between Riytiz Corp. and Tenkriz Corp. would be called a _____. |
44. FasterRides Inc. has introduced a new bike in the market. Majority of its profits come from the sale of bikes. The company is recognized worldwide for its ability to design and produce bikes with superior handling, smooth transmission, powerful brakes, and other premium features that its competitors are lacking. This ability to produce superior quality bikes is the company's _____. |
44. Which of the following is a difference between global consistency and local adaptation? |
45. Amborfes Inc., a company that supplies packing materials to pharmaceutical manufacturing companies, ensures that its employees do not get bored of specific jobs by periodically moving them across a variety of jobs such as pasting of cartons, manufacturing of blisters, manufacturing of sleeves for plastic bottles, scoring of cartons, and printing and laminating of cartons. In the context of job design, Amborfes Inc. is most likely using _____. |
46. Metzen Corp., a U.S.-based clothing company, plans to open a branch in Japan by sending its American employees there. Before doing so, the company educates its employees about Japan with the help of pictures, audiobooks, and video recordings to present real-world situations. In the context of preparing for an international assignment, when would this type of training be given to employees? |
47. Smarty Tots manufactures children's clothing and prices them at twice the price of other children's clothing brands. The clothes sell exceptionally well because customers believe that its clothes are made of non-irritant and non-allergenic fabric. Smarty Tots's competitors do not have access to this type of fabric and cannot produce the same quality of clothing. The special fabric used in the clothing gives Smarty Tots _____. |
48. Mara and Jade are part of a team at Citrus Inc. The team has an eight-hour work shift, and the team members have to report to their supervisor every day. The members have a fixed set of tasks that has to be completed by the end of the day, and every task has to be implemented according to the provided instructions. This team is an example of a(n) _____. |
49. Pagent, a company that manufactures watches, introduces a new range of watches with a safety application programmed into it. This application is designed especially for women and helps them alert people in case of danger. In the context of innovation streams, which of the following concepts does this scenario best illustrate? |
50. LyTV, a large U.S. based broadcast network, receives royalty payments from TipTV, a small Ukrainian broadcast network, for using its channels and television programs. TipTV hopes to improve the viewership of its network by making use of LyTV's popularity. This form of agreement is an example of _____. |
51. Which of the following is an advantage of product departmentalization? |
52. In the context of autonomy, unlike semi-autonomous work groups, employee involvement teams: |
53. Which of the following best defines results-driven change? |
54. Which of the following is a disadvantage of a large team? |
55. Hankson Corp. has five strategic business units (SBUs)—information technology, insurance, publishing, fine arts, and tourism. It invests the majority of its funds in the information technology unit as the unit has a large market share and generates large amounts of its profits in a fast-growing market. In the context of the BCG matrix, which of the following categories of SBUs best describes the information technology unit?
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56. Which of the following can help managers improve the speed and accuracy with which they determine the need for strategic change? |
57. The government of Mentlands levies large taxes and has set up a limit on the amount of goods FarTrek, a foreign sports goods manufacturer, can sell in Mentlands. In this scenario, FarTrek is most likely involved in _____. |
58. Jason is an employee at Manisch Burger and Meals. He is assigned the task of serving soft drinks to customers who order meals consisting of potato fries, a burger, and a roll. Which of the following best exemplifies Jason's job design? |
59. Unlike a long-lasting competitive advantage, a sustainable competitive advantage is one where: |
60. In the context of managing innovation, _____ are formal project review points used to assess progress and performance. |
61. In the context of organizational development, which of the following is a difference between large-system intervention and small-group intervention? |
62. SweetCream is an ice cream manufacturer. It sells Guilt-Free, a zero-calorie ice cream, which competes with FlavorBell's MooSweet, a low-calorie ice cream. FlavorBell reduces MooSweet's prices to match Guilt-Free's prices. Identify the strategic move that is most likely being implemented by FlavorBell in this scenario. |
63. MiIgno Inc. is a U.S.-based pharmaceutical company. It wants to open a branch in Japan. In the process of learning the cultural differences between the countries, the managers of the company discovered that, unlike Americans, Japanese employees prefer a more structured management and prefer following a routine work schedule. In the context of cross-cultural training, when would the managers of Milgno have discovered this cultural difference? |
64. Which of the following best defines a tariff? |
65. Brenden Corp. has five strategic business units (SBUs)—telecommunication, trucking, electronics, energy, and oil exploration. The telecommunication unit has slowed down in terms of growth and is now dominated mainly by a few large companies. Brenden Corp. has a low market share in the industry and does not generate enough revenue to even cover its costs. In the context of the BCG matrix, which of the following categories of SBUs best describes the telecommunication unit? |
66. Which of the following statements is true of global consistency? |
67. Jem Dons has three strategic business units (SBUs)—smartphones, healthcare, and accounting. Its smartphone unit is its most profitable unit and is the current market leader in the rapidly growing industry. In the context of the BCG matrix, which of the following categories of SBUs best describes the smartphones unit? |
68. In the context of managing resistance to change, which of the following is an error that managers make during the unfreezing stage? |
69. Harry was unable to complete a task assigned to him by his superior. He also refused to work overtime. Consequently, Harry's supervisor decided to fire him. This scenario illustrates that Harry is part of a(n) _____. |
70. Funsase, a clothing company in Rockbourne, manufactures clothing with micro-cool, a special type of fabric that can absorb heat and keep the individual wearing the clothes cool in the summer. None of its competitors have been able to manufacture this type of clothing. This ability of producing superior quality clothing is the company's _____. |
71. In the context of organizational development, the purpose of person-focused interventions is to: |
72. Skrugetech Inc. designs its jobs in such a way that each job profile has a number of tasks associated with it. The employees are also given a substantial amount of liberty to make decisions about their work as long as they fulfill other work and quality requirements. In the context of job design, Skrugetech Inc. is most likely using _____. |
73. Chimera Inc., a chemical company, has been facing a loss in business. In an attempt to stop the declining profitability, it removed petrochemical products from its product list and concentrated on specialty chemicals, a less capital-intensive business. Which of the following grand strategies was used by Chimera in this scenario? |
74. Maymart Inc. sells its products at the lowest prices in the industry, and it believes that this is the best way to stay ahead of its competition. It has also not compromised on the quality of its products as Maymart's suppliers and vendors sell best quality raw materials at the lowest prices. In the context of Porter's positioning strategies, which of the following strategies has been adopted by Maymart? |
75. Oldhust Corp., an electronics company in the country of Bigmount, bought Specden Corp., an electronics company in the country of Vertholt. This scenario is an example of _____. |
76. In the context of work teams, which of the following increases employee job satisfaction? |
77. The compression approach to innovation management is used in: |
78. Flywater Inc. is refusing to expand its global operations into North Marland due to the civil wars that frequently occur in the country. This threat of civil wars in the country is an example of _____. |
79. Which of the following best defines the General Electric fastworks approach? |
80. In the context of adaptive strategies, which of the following is true of defenders? |
81. In the context of organizational environments, which of the following is true of mechanistic organizations? |
82. In the context of organizational authority, which of the following statements best defines a staff function? |
83. In the context of managing resistance to change, which of the following is an error that managers make in the change phase?
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84. Bob's Assembly is a hardware manufacturer. It specializes in builders' hardware for doors, cabinets, windows, and bathrooms. Bob's Assembly products are economical and more durable than 95% of its competitors' products. This scenario illustrates the concept of _____.
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85. Lauren is appointed as the project manager of a team in a smartphone company. After selecting the members of the team, she conducts a meeting with the new members so that they are acquainted with each other. Following a brief introductory session, Lauren establishes some initial ground rules for the team. This scenario illustrates that Lauren's team is in the _____ stage of team development.
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86. Pancken Corp. has never operated outside the country it is based in and wants to open a branch in a different country. It plans on sending some of its employees to the new country. Before doing so, it trains all its employees by showing them videos about the new country. It also guides them in taking part in roleplays where they are presented with real-world situations related to the new country. In the context of preparing for an international assignment, when would this type of training be given to employees?
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87. Cad Cream Inc., an ice cream company, has collaborated with Bite Snack Inc., a food manufacturing company, to come up with a third company, Cream Bite Inc. This new company manufactures energy bars with a variety of flavors. In this context, Cream Bite Inc. is a _____.
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88. In the context of the job characteristics model, _____ is the number of different activities performed in a job.
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89. Primo Call Inc., a cell phone manufacturing company, has collaborated with Tech Friend Inc., a computer manufacturing company, to start a third company under the name of Primo Tech Inc. This new company will manufacture mobile devices such as tablets, smart watches, and handheld video game consoles. In this context, Primo Tech Inc. is a _____.
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90. Stephan joined as a clerk in Violetcoast Corp. Over a period of one year, Stephan was moved from one department to another, and he got the opportunity to do a variety of jobs, such as data entry and preparing financial statements, along with his daily work. This is an example of _____.
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91. Glaler, a large-scale cell phone manufacturer, has a robot in each of its outlets that studies a customer's usage history and suggests a model of Glaler's cell phone that is most likely to suit the customer. This scenario best illustrates _____.
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92. In the context of organizational structures, which of the following forms of departmentalization lowers costs by reducing duplication? |
93. Oromyx Inc., a manufacturer of home appliances, received consumer complaints about its product demonstration and installation services. The management ordered an investigation to determine the reasons behind these complaints. It was then found that the employees that were hired to demonstrate and install the appliances lacked hands-on experience with the appliances they were selling. The management immediately started a training program for the employees to get them better accustomed to the appliances. Eventually, their service ratings and sales showed improvement. In this scenario, the work team improved _____.
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94. The product developers at Travimext, a company that manufactures computer parts, have specialized tablet screens at their desks that display 3-dimensional representations of prototypes they create along with all the specifications of the prototypes. This scenario best illustrates _____. |
95. Unlike nontariff barriers, tariffs _____.
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96. Louise, a project manager of a software services company, is in charge of scheduling projects for his team. Instead of completing the task himself, he assigns it to his subordinates. In the context of organizational authority, which of the following is best illustrated in this scenario?
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97. Curtab, a company that manufactures digital watches, implements marketing strategies to attempt to eliminate analog watches from the market and thereby increase the market share of the company. To counter this, analog watch manufacturers introduce new advertising campaigns. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
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98. The most common _____ is a joint venture, which occurs when two existing companies collaborate to form a third company.
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99. Hippotian Inc. renders job consultancy services for a range of applicants. The employees of the company are departmentalized based on the type of applicants they deal with. These departments include disabled applicants, fresher applicants, managerial applicants, internship applicants, and senior citizen applicants. In this scenario, Hippotian Inc. most likely follows _____.
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100. In the context of organizational development, which of the following is a difference between large-system intervention and person-focused intervention?
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101. In the context of organizational authority, which of the following best defines staff authority? ?
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102. In the context of autonomy, which of the following is a similarity between self-managing teams and self-designing teams?
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103. When Sewsavor developed a food delivery application, a majority of people started using and recommending the application. However, they eventually found that the application uses more RAM than usual, and they switched to more efficient food delivery applications. In the context of innovation streams, which of the following concepts does this scenario best illustrate? |
104. Petnro, a bike manufacturing firm based in the U.S., operates bike manufacturing plants in China, Japan, Taiwan, and Singapore under the name of BikMe. The parent company receives all the profits made by these facilities, and it has complete control over all the different segments of the plants. Which of the following methods for conducting global business has Petnro used in this scenario?
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105. The management of a pizzeria has put forth a set of rules that all its employees need to follow. All the employees are required to be in the restaurant by 9:00 a.m. They are also required to wear a uniform and maintain a presentable appearance. In this case, the restaurant management has developed _____.
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106. Which of the following best defines a distinctive competence?
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107. Kathym, a company that sells women's handbags, gives all its junior designers the opportunity to come up with their own original designs. The managers believe that providing them with challenging tasks will keep the designers interested and help them innovate. In the context of managing sources of innovation, which of the following concepts does this scenario best illustrate?
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108. All the members of the sales team in Orokem are friendly with each other and enjoy working together. The team members feel equally responsible for the successes and failures of the team. The members of Orokem's sales team are in the _____ of team development.
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109. The government of Bicana recently passed a law requiring every foreign country operating in Bicana to pay 50% of its earnings in taxes. As a result, many foreign companies are planning to shut down their ventures in the country. This is a type of _____ faced by companies that want to conduct business in Bicana.
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110. When Pocdio, an application development software, was released, it was widely accepted by customers. However, a few months after its release, users began experiencing a lag in its user interface. Customers eventually stopped using this software and started to use newer and better alternatives. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
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111. The sales department at Delta Corp. has devised a set of rules for its employees. All the employees are required to be in the office premises by 8 a.m. every day. They are also required to wear business casuals. In addition, every employee has to send a productivity update to his or her supervisor before leaving for the day. In this case, the sales department has developed _____. |
112. Jasemach Inc., a machinery manufacturing company, has organized its labor force into separate divisions for procurement, marketing, accounting, sales, transportation, and production. Given this information, which of the following organizational structures is Jasemach Inc. most likely following? |
113. Which of the following trade barriers is established to protect the health and safety of citizens?
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114. In the context of organizational development, the purpose of large-system interventions is to: |
115. Most planning for incremental innovation: |
116. Zavacomp, a company that manufactures sports accessories, earlier manufactured and sold fitness shoes and activity tracking watches as separate units. It observed that customers frequently bought these two accessories together and hence created a new integrated product with a tracking device embedded in its sports shoes. In the context of innovation streams, which of the following concepts does this scenario best illustrate?
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117. Cashvestment, a wealth management firm, renders services to various clients such as salaried employees, entrepreneurs, high-net-worth individuals, and retired employees. The employees of Cashvestment are organized based on the type of clients they are involved with. In this scenario, Cashvestment most likely follows _____.
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