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Question 1   ________ level managers are generally only involved in the development of their unit's specific operational plan

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Question 1

 

________ level managers are generally only involved in the development of their unit's specific operational plan.

                       

middle

                       

lower

                       

geographical

                       

functional

 

Question 2

 

Tools such as _______ can be useful in scheduling activities and checking for bottlenecks and overlaps.

                       

control graphs

                       

delphi-technique

                       

bar charts

                       

Gantt chart

 

Question 3

 

Another purpose of the Snapple video to help students understand how ________ is another strategy implementation tool.

                       

professional development

                       

joint ventures

                       

product positioning

                       

cross-functional collaboration

 

 

Question 4

 

Mayo Clinic had to invest in marketing and _________ about marketing

                       

attracting patients

                       

professional development

                       

strategic thought

                       

expansion

 

  

Question 5

 

Knowing who is responsible for specific actions facilitates coordination, especially if multiple people are involved in the execution of a plan.

 True

 False

 

  

Question 6

 

Ted is a manager at the strategic business unit level of his organization. Which of the following would be one of his responsibilities?

                       

facilitating the achievement of the competitive plan of the business

                       

determining the activities to be performed to meet customer expectations

                       

deciding whether to expand operations in Brazil

                       

ensuring coordination across different departments of business

 

 

  

Question 7

 

A catering company manager is proposing the purchase of a new van to enable the company to handle more deliveries. She is working on ________.

                       

a sales pitch

                       

a capital expenditure budget

                       

an operating budget

                       

a contingency plan

 

  

Question 8

 

Based on the available forecasts, a business' sales are expected to drop 20 percent in the current year as compared to the previous year. Which of the following will be a cascading effect of this forecast?

                       

The company will have to raise prices to maintain profit margins.

                       

Hiring will be lower during the year.

                       

Competition is likely to reduce during the year.

                       

The company will stock more inventory compared to the previous year.

 

  

Question 9

 

Ned heads the finance department of a business. At which organizational level is Ned functioning?

                       

corporate level

                       

strategic level

                       

functional level

                       

business level

 

  

Question 10

 

It is easier to gauge the outcome of a plan if it was expected to ________.

                       

achieve greater employee commitment levels

                       

improve the firm's financial performance

                       

reduce the firm's susceptibility to environmental uncertainty

                       

enhance the company's public image