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1) The feedback phase of the communication process is initiated by the original sender (who becomes a receiver)
1) The feedback phase of the communication process is initiated by the original sender (who becomes a receiver).
? true
? false
2) The sharing of information by means of facial expressions or body language is known as subliminal communication.
? true
? false
3) Customers prefer products that are, as far as possible, customized to their unique needs.
? true
? false
4) Improving product quality increases the operating costs of the organization.
? true
? false
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