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The Manager of a local StarBuckes Coffee Shop is interested in improving the service provided to customers at the coffee shop

Computer Science Dec 12, 2020

The Manager of a local StarBuckes Coffee Shop is interested in improving the service provided to customers at the coffee shop. As a first step in the process, the manger asks his assistant to record the number of arrivals between 9:00 A.M and 10:00 A.M., since this is the busiest time of the day. The number of arrivals during this time interval, for a number of days, are included in the excel file titled “StarbuckesArrivals_140922.xls”. This file is posted on Sakai in the Data Folder. Given the background and the data, answer the following questions:a) Use the “Excel” spreadsheet application to calculate the average, standard deviation, variance, maximum, minimum, and range for the observations entered in the attached excel file. Interpret these values from a business point of view. In other words instead of saying ‘the variance of the distribution is “x.xx”’, provide a one sentence explanation of the value in non-technical terms, so that someone not familiar with statistical jargon can understand the meaning of the results you have obtained.b) Develop a frequency chart for the data. Without performing any technical analysis, interpret if the frequency charts resembles any of the probability distributions you learned in this course. Use the Bin Values of 2, 4, 6, 8, and 10.c) Do a Chi-Square goodness of fit test to determine if the data, based on the bin values in b above, is from a Poisson distribution. Use ? = 0.05 for your test.d) Assuming that the data does conform to Poisson distribution, what istheprobability that there are exactly 3 arrivals between 9:00 A.M and 10:00 A.M.? What is the probability that there are between 2 and 6 arrivals, inclusive, between 9:00 A.M and 10:00 A.M? What is the probability that there are more than 7 arrivals between 9:00 A.M and 10:00 A.M? To solve for the probabilities, use two approaches. First calculate the probabilities using POISSON.DIST excel function, using the sample mean as your estimate for Lambda. Then, solve the probabilities from the data. For the second method, use the observations, and the relative frequencies, which you can find using the Frequency Function with Bin Values of 0, 1, 2,…,7.Number of Arrivals at StarBuckes Coffee Shop5327104577710761095979685993668211764945146674103969 51074364762746554348104795128510712887624745554546545 5658557165671559824878937485287585467334610445754 74545211094485453984598279763475051149583589655758 6648424655510745631106483992536433498358789372521210 334881048664748787881071371317697474079533449131133949 487116121117616970761571371038061431312111031111611113137122535 114911713024106148104140103802914246878111112788638031182113 910881513130812146847

Expert Solution

Arrivals at StarBuckes Coffee Shop

   

Mean

6.13

Standard Error

0.15

Median

6.00

Mode

4.00

Standard Deviation

3.07

Sample Variance

9.40

Kurtosis

-0.26

Skewness

0.28

Range

14.00

Minimum

0.00

Maximum

14.00

Sum

2452.00

Count

400.00

 

From the descriptive statistics above, the average number of arrivals between 9.00 AM to 10.00 am is a 6. There is a difference of 3 people spread out from the mean.  The difference between the highest number and lowest number of arrivals is 14.

please see the attch file 

 

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