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1) What might be the arguments for using an alternative to the term ‘maladministration’ to indicate when the public sector ombudsmen may investigate a complaint? 2) Shortly after the establishment of the PCA’s offi ce, one commentator suggested that the offi ce amounted to an ‘Ombudsmouse’ rather than an ombudsman
1) What might be the arguments for using an alternative to the term ‘maladministration’ to indicate when the public sector ombudsmen may investigate a complaint?
2) Shortly after the establishment of the PCA’s offi ce, one commentator suggested that the offi ce amounted to an ‘Ombudsmouse’ rather than an ombudsman. Is there any truth in this jibe?
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