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Homework answers / question archive / Structures for an improvement project - the Permanent Way Company  The Permanent Way Company is a global player in the construction and mainten- ance of railway infrastructure - lines, signalling and communications systems

Structures for an improvement project - the Permanent Way Company  The Permanent Way Company is a global player in the construction and mainten- ance of railway infrastructure - lines, signalling and communications systems

Project Management

Structures for an improvement project - the Permanent Way Company  The Permanent Way Company is a global player in the construction and mainten- ance of railway infrastructure - lines, signalling and communications systems. The work relies on the formation of teams to carry out projects and these are drawn from different divisions of the company. The divisions of the firm are based around the different relevant specialisms, mechanical, electrical, electronics and signalling, construction and surveying. Within each of the different divisions of the firm there are different specialisms - for instance, designers, cost engineers, marketing engin- eers and IT specialists. Most projects involve working across several divisions, often drawn from geographically diverse locations. As a result of major worldwide growth in the market for their services, the firm undertook a review of their processes. Key weaknesses identified included their abil- ity to deliver projects on time. This was consistently the main complaint of their clients (usually national rail operators) who were becoming increasingly concerned with the ability of their suppliers to deliver. A new 'project system' had been put in place that stated the documentation requirements for large projects, but this had not been well implemented, and its use was very inconsistent within the firm. A Project Management improvement team was convened and tasked with improving the processes of the firm, with a nominal 12 months to see some results. The question that they faced at the first meeting was: where do we start? Everybody had their own ideas - we should start training people straightaway, we should employ a firm of consultants to find our needs, we should write a report to the board, we should adopt one of the bodies of knowledge and base our work around that. The meeting broke up with no agreement of the way forward, other than that another meeting should be held. 

 

 

 

questions

 

  1. What are the inputs, outputs, constraints and mechanisms for the project?
  2. Using the 4-D model of the project, identify the work that the team should be undertaking in each phase within the indicated timescale. Suggest an appropriate period for each phase of work.
  3. Show how the 7-S would help identify the issues that needed to be tackled in each phase.
  4. What is the complexity of this project? Try to estimate it on the scales suggested in this chapter.
  5. How might the application of one of the bodies of knowledge help in this scenario. Use the web addresses provided to find out more about the bodies of knowledge to help you answer this question

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