Topic 1) Change in our work and personal lives is often a stress inducing event

Topic 1) Change in our work and personal lives is often a stress inducing event. The goal of the change agent should be to mitigate stress as much as possible.

• Share your experience with change, good or bad.
• If it was “good” experience, what made it good?
• And if “bad” what made it bad?
• How to these experiences align with best practices in implementing change in an organization?

Topic 2) Your manager asks you to implement a new process in your unit. Knowing that an important first step in implementing change is to evaluate and document the current process, you tell your manager this, but he or she says "there is not enough time to do this.”

How would you make the case to you manager that skipping this step may not provide the outcome that the manager is looking for in this new process?