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1)What is the most frequent mistake in business correspondence?  2)Name the two general purposes in business communication

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1)What is the most frequent mistake in business correspondence? 

2)Name the two general purposes in business communication.

3)List three situations when it is better to write message than to deliver it orally.

4)What is the main benefit of communicating orally?

5)What pronoun is the most important in creating reader-based messages?

6)What is the fundamental rule of business communication?

7)Which of the following is not a common reason why people in business communicate with others?

a. to ask or give information

b. to advise or recommend

c. to improve a company's image

d. to foster an atmosphere of deceit