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Read the conversation below and explain
Read the conversation below and explain.
What is the Problem??
What is the Solution??
The buyer is supposed to give his supplier 10 days' notice for an order to arrive at the plant.
Buyer- calls the supplier screaming "the parts are not here and the line is going to go down by tomorrow morning
Supplier - you only gave us 5 days' notice and you know we need 10 days. We are doing all we can to get the parts to you ASAP.
Buyer - that's not good enough. Besides its' your fault we are short because of the high % of defects.
Supplier - wait a minute, we guarantee 99.99% of our parts defect free. You are running at 15% defects and that is because your people on the line are damaging the parts during assembly.
Buyer - NO WAY... I want my parts by 8:00am tomorrow morning
Expert Solution
Answer:
Here is the problems and solution of this case:
Step-by-step explanation
1.
The problem in this case is that buyer wants the but the seller needs at least 10 days for making the product and only 5 days have been passed. The buyer is demanding the product next morning which should be defect free. Which is not possible for the seller as for making defect free product, the seller requires 10 days.
2.
The solution to this problem is that buyer should wait for more 5 days if he wants defect free products and if he cannot adjust with the time then he has to adjust with the quality. The seller will not be liable for any defect if the delivery is made next day according to buyer.
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