Business Final     the many techniques used to bring about successful change in a business a computerized system that performs and records the daily routine transactions necessary to conduct business, such as sales order entry, hotel reservations, payroll, employee record keeping, and shipping a contemporary term for data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions provide middle managers with reports on the organizations current performance focus on problems that are unique and rapidly changing, for which the procedure for arriving at a solution may not be fully predefined in advance address non routine decisions requiring judgement, evaluation, and insight because there is no agreed on procedure for arriving at a solution uses web interface to present integrated personalized business content displays on a singel screen graphs and charts of key peformance indicators for managing a company highlights specific activities in the business where competitive strategies can be applied and where information systems are most likely to have a strategic impact most directly related to the production and distribution of the firms products and services, which create value for the customer

1. change management

the many techniques used to bring about successful change in a business

2. transaction processing systems

a computerized system that performs and records the daily routine transactions necessary to conduct business, such as sales order entry, hotel reservations, payroll, employee record keeping, and shipping

3. business intelligence

a contemporary term for data and software tools for organizing, analyzing, and providing access to data to help managers and other enterprise users make more informed decisions

4. management information systems

provide middle managers with reports on the organizations current performance

5. decision support systems

focus on problems that are unique and rapidly changing, for which the procedure for arriving at a solution may not be fully predefined in advance

6. executive support decisions

address non routine decisions requiring judgement, evaluation, and insight because there is no agreed on procedure for arriving at a solution

7. portal

uses web interface to present integrated personalized business content

8. digital dashboard

displays on a singel screen graphs and charts of key peformance indicators for managing a company

9. value chain model

highlights specific activities in the business where competitive strategies can be applied and where information systems are most likely to have a strategic impact

10. primary activities

most directly related to the production and distribution of the firms products and services, which create value for the customer