Think about a recent communications that have gone well (can be with friends, classmates, instructors, coaches, family, etc)

Think about a recent communications that have gone well (can be with friends, classmates, instructors, coaches, family, etc).

• What did you do well as the sender to help this communication work?
• What did the receiver do well to improve this communication?
• How did nonverbal communication influence this interaction?                 
   

Now think about a recent communication that did not go well.  
 

• Where were the breakdowns in communication (sender or receiver failures, other barriers to effective communication)?
• If you could go back and redo that interaction, what would you change?

Consider this scenario: As a coach, you have just had a brief confrontation with an athlete about breaking team rules.  He has stormed out of practice mad and upset.  Soon you are to meet with the athlete and likely will have to confront him about his behavior- and possibly punish him for his actions.

• How would you prepare for this meeting and what principles would you use to make this confrontation a positive meeting?
• How might the athlete best prepare for this encounter?  Consider what you previously learned about feedback, reinforcement, and punishment.
• How can you apply what you learned in that section (Chapter 7) to this scenario?