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Module 4 - CaseQUALITY MANAGEMENTAssignment Overview Quality Management Presentation  Let’s Talk about Quality Management

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Module 4 - CaseQUALITY MANAGEMENTAssignment Overview

Quality Management Presentation 

Let’s Talk about Quality Management. Better yet, you will be doing the talking! Making professional presentations regularly will help you improve this important skill set.

Case 4 Resources

Quality Digest

Case Assignment

Quality Management

Quality Digest covers quality management topics: customer care, healthcare, innovation, lean, operations, risk management, six sigma, supply chain, and sustainability.

Select a Quality Digest article written in the last two years and use it as the topic of your presentation. At least one other source is required. 

Written Research Report

Write a 250- to 300-word APA-formatted document explaining the quality management topic you selected.

2- to 2½-Minute Video

You should talk about the same content that is written, but do not read it. Impromptu speaking has a different impact than reading from a screen. You may add personal professional applications in the presentation. 

No quotations are permitted in this paper. Each paragraph must contain at least one in-text citation.

Since you are engaging in research, cite in the body of the post and add a reference list in APA format. NOTE: failure to use research with accompanying in-text citations to support content will result in reduced scoring "Level 2-Developing" on the grading rubric. 

The paper should be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. Refer to yourself in third-person as “manager” or write about what the “project team” will do, rather than saying “I” and “we.”