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my brand is Apple, product is iPhone
my brand is Apple, product is iPhone.
Respond to the following prompts to develop questions to incorporate into your capstone sales presentation for your focus product or service and determine when you will recommend various solutions:
For your product or service, develop at least six questions you will ask in your capstone sales presentation to discover customer needs. You must include at least one of each:
– Survey
- Probing
- Confirmation
- Needs Satisfaction
For each of your questions, identify which type of question it represents.
Once customer needs have been determined, the sales presentation can progress to recommending solutions. Your focus product or service may not always be the best solution for the prospect. For your focus product or service, determine when you would expect to use each of the recommendation scenarios:
- Customer buys immediately
- Salesperson makes need-satisfaction presentation
- Recommend another source
Expert Solution
PFA
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