Homework answers / question archive / This question contains multiple parts; be sure to answer each

This question contains multiple parts; be sure to answer each

Finance

Share With

This question contains multiple parts; be sure to answer each.First, explain the difference between motivating factors and hygiene factors in Herzberg’s theory of motivation. Give examples of each, preferably from your own experience.Next, imagine that you manage the customer-service department of Digital Media, a company that provides TV, telephone, and Internet service to households in the eastern part of your state. How would you use Herzberg’s theory to motivate your crew of installation experts, who go to people’s homes and set up their TV/phone/Internet service?

1. This question contains two parts; be sure to answer both.First, describe the relationship between the amount of conflict in a department or organization and that department or organization’s performance. At what level of conflict is performance maximized?Second, suppose that you are the manager of a store that sells medical supplies. You see three major sources of conflict at the store: (1) many of the staff members who work the front desk do not like one another, (2) those who stock the shelves and work with the customers are resentful that they are not paid more, and (3) all employees are required to work nights and weekends, which cuts into their family and personal time. Explain how you would manage each source of conflict.

   QUESTION 2

   1. Using the three components of attitude, give an example statement for the following situation: You have a much heavier workload than the other three people in your department who have your same job title. You work until 7 p.m. every night, while your three coworkers leave promptly at 5 o’clock.

      QUESTION 3

      1. You are a department head for the University of Northern Iowa. Your employee, Jay Schmitz, recently completed teaching an Organizational Management class via zoom and in-person hybrid learning. While we hope to never have to do hybrid again, you need to review him as if hybrid is here to stay. Please write a review citing what areas of the class worked, what needs changed, and what you'd like to see more/less of. Everything is fair game from the lack of activities late in the semester (Instructor Schmitz claims to have stopped them because he didn't feel they were effective on Zoom...but can he be trusted) to the PollEverywhere classes earlier in the semester. Please be honest. Your effort will your determine your score not the nature of the feedback. Positive and negative is both encouraged as I want to make sure the three hours future students spend in this class gets better each year!