Chapter 11 Discussion Questions 1

Chapter 11 Discussion Questions 1. Differentiate thought leadership and emerging technology management in terms of necessary skills. 
2. Describe what would happen in an organization that was successful at managing emerging technology but lacking in thought leadership.

Chapter 12 Discussion Questions 1. The prediction is that "IT will eventually become a portfolio of services provided by arm's length providers." If this happens, explain how it would be effective at countering the five major disruptive forces described in Figure 12.1.

2. Three main obstacles to change are processes/structure, people, and technology. Argue for why people will always constitute the greatest barrier.