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7-1 Final Project: Strategic Marketing Proposal Assignment My strategic marketing proposal is medical equipment supplies X-ray machines, imaging equipment ultrasound machines etc

Health Science Jan 28, 2022

7-1 Final Project: Strategic Marketing Proposal Assignment My strategic marketing proposal is medical equipment supplies X-ray machines, imaging equipment ultrasound machines etc. The hospital I am doing my research on is Sentara hospital and innova Fairfax hospital both in Virginia. Their missions, goals, marketing plans and proposals for medical equipment supplies. Follow the rubic. Task: Submit to complete this assignment Complete and submit your strategic marketing proposal. In addition to the sections covered in the two milestones, conclude your project by completing the Marketing Strategies and Conclusions sections as outlined in the Final Project Guidelines and Rubric document. Your work should be a complete and polished artifact and should incorporate all feedback received on the final project milestones. Review the critical elements carefully to ensure you have addressed each one completely. For additional details, review the Final Project Guidelines and Rubric document. HCM 325 Final Project Guidelines and Rubric Overview The final project for this course is the creation of a strategic marketing proposal. Developing and implementing a healthcare marketing proposal requires deep alignment with organizational values, systematic inquiry, and applied, strategic thinking. By engaging the steps of the marketing process, you will gain skills and perspectives applicable to a range of healthcare management careers. In this project, you will apply what you have learned about healthcare marketing to a real-world organization of your choice. Specifically, you will identify a product or service for which you will develop a strategic marketing proposal. In your proposal, you must explain the importance of marketing principles as they uniquely apply to your chosen healthcare organization. Additionally, you will engage in the marketing process by establishing objectives, analyzing the market environment, and developing a promotions mix for effectively marketing your product or service. The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Three and Five. The final submission is due in Module Seven. In this assignment, you will demonstrate your mastery of the following course outcomes: • • • • Explain the importance of fundamental marketing principles and processes as they uniquely apply to healthcare organizations Determine relevant marketing objectives and target audiences that support the mission, vision, and values of healthcare organizations Analyze healthcare markets to identify sociocultural characteristics, customer needs, and economic factors that influence demand for health services Develop strategic marketing proposals by applying the marketing mix to support the mission and brand identity of healthcare organizations Prompt Your strategic marketing proposal should address the following critical elements: I. Introduction A. Provide a detailed profile of your selected organization. What type of organization is it? What is its mission and vision, its service area and locations, and its major products and services? B. Describe your marketing initiative in terms of the specific product or service you have selected. Why is it important to the organization? What are the current issues with the product or service? Why is a marketing initiative needed? C. Explain the relevance of knowing your customers’ needs for marketing your healthcare product or service. Illustrate your response with specific examples of your primary and secondary customers, as well as their needs, wants, and preferences. D. Clarify the importance of the “four P’s” of marketing as they apply to your healthcare product or service. Illustrate your response with specific examples of how each is or is not relevant. E. Characterize the relevance of drivers of demand for marketing your healthcare product or service. Illustrate your response with specific examples of factors that drive demand for your product or service. II. Establish the Context A. Determine the marketing goals of your initiative. You should develop at least three specific objectives that apply best practices and align to the organizational mission and vision. B. Analyze the industry segment for your healthcare product or service. Include all relevant details related to population segment and demographics, market size, psychographic or health status segmentation, regulatory influences, payer mix, and key success factors. C. Identify and describe your target markets. Be sure to include all relevant details related to their demographics, characteristics, preferences, and consumer behaviors. In any area where you are lacking critical information, explain the type of data that you would collect to fully understand your target markets. III. Market Analysis A. Conduct a SWOT analysis for your selected healthcare product or service. Be sure to thoroughly analyze the strengths, weaknesses, opportunities, and threats by including at least three items in each category. B. Assess your organization’s competitors using specific supporting examples. You should address at least two competitors, and discuss at least three strengths and weaknesses for each. C. Based on your SWOT and competitor assessment, draw informed conclusions about your organization’s current market position and justify your claims with specific supporting examples. IV. Marketing Strategies A. Develop a promotions strategy that effectively applies the media mix. Which traditional marketing techniques (e.g., public relations, advertising, sales and sales promotion, direct marketing) do you recommend and why? Defend each of your proposals using specific evidence and principles discussed in the course. B. Analyze the resource requirements. What are the types of resources you would need for your proposed strategies? What are the categories of direct and indirect expenses to consider? C. Propose specific metrics for evaluating the success of your marketing proposals. How would you measure success? What sources of data would you monitor and how would that data be interpreted? V. Conclusions: In closing, defend your overall strategy proposal by illustrating the specific ways in which your recommendations would support the mission, vision, and values of your healthcare organization. Milestones Milestone One: Draft of Introduction In Module Three, you will submit a draft of your introduction. Your introduction will include a profile of the organization, a description of the specific product or service including the marketing opportunity, the needs of the target market, the promotions mix, and an explanation of the drivers of demand. Use the feedback you received on the Module One journal and the Module Two short paper to assist you in developing your introduction. This milestone is graded with the Milestone One Rubric. Milestone Two: Draft of Context and Market Analysis In Module Five, you will submit a draft of your context and market analysis. Establish the context for your healthcare product or service, and analyze the market. To establish the context, you will describe the industry segment, describe your target markets, and specify the marketing goals and objectives. In analyzing the market, you will conduct a SWOT analysis, assess the competitors in the market, and determine the current market position. This milestone is graded with the Milestone Two Rubric. Final Submission: Strategic Marketing Proposal In Module Seven, you will submit your strategic marketing proposal. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This final submission will be graded using the Final Project Rubric. Final Project Rubric Guidelines for Submission: Your proposal should be 8–10 pages using 12-point Times New Roman font and double-spacing. Any citations should be in APA format. Critical Elements Introduction: Profile of Organization Exemplary (100%) Meets “Proficient” criteria and balances necessary detail with clear, economical language Introduction: Marketing Initiative Meets “Proficient” criteria and balances necessary detail with clear, economical language Proficient (85%) Provides a detailed profile of the organization, including its type; mission, vision, and values; its service area and locations; and its major products and services Describes the marketing initiative, including the product or service; why it is important to the organization; its current issues; and why the initiative is needed Needs Improvement (55%) Provides a profile of the organization, but fails to fully or accurately define its type; mission, vision, and values; its service area and locations; or its major products and services Describes the marketing initiative, but fails to fully or accurately define the product or service; why it is important to the organization; its current issues; or why the initiative is needed Not Evident (0%) Does not provide a profile of the organization Does not describe the marketing initiative Value 2 2 Introduction: Customer Needs Meets “Proficient” criteria and demonstrates nuanced appreciation of the importance of marketing principles and processes within healthcare organizations Introduction: “Four P’s” Meets “Proficient” criteria and demonstrates nuanced appreciation of the importance of marketing principles and processes within healthcare organizations Meets “Proficient” criteria and demonstrates nuanced appreciation of the importance of marketing principles and processes within healthcare organizations Introduction: Drivers of Demand Establish the Context: Marketing Goals Meets “Proficient” criteria and demonstrates sophisticated ability to determine relevant marketing objectives Establish the Context: Industry Segment Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Explains the relevance of knowing customer needs for the marketing initiative and illustrates with specific examples of primary and secondary customers, as well as their needs, wants, and preferences Clarifies the importance of the “four P’s” of marketing as they apply to the healthcare product or service and illustrates each with specific examples Characterizes the relevance of drivers of demand for the marketing initiative, and illustrates with specific examples of factors that drive demand for the product or service Specifies at least three marketing goals of the initiative that apply best practices and align to the organizational mission and vision Analyzes the industry segment for the healthcare product or service, including all relevant details related to population segment and demographics, market size, psychographic or health status segmentation, regulatory influences, payer mix, and key success factors Explains the relevance of knowing customer needs for the marketing initiative, but fails to fully or accurately illustrate with specific examples of primary and secondary customers or their needs, wants, and preferences Clarifies the importance of the “four P’s” of marketing as they apply to the healthcare product or service, but fails to fully or accurately illustrate each with specific examples Characterizes the relevance of drivers of demand for the marketing initiative, but fails to fully or accurately illustrate with specific examples of factors that drive demand for the product or service Specifies marketing goals of the initiative, but fails to identify at least three that apply best practices and align to the organizational mission and vision Analyzes the industry segment, but fails to accurately include all relevant details related to population segment and demographics, market size, psychographic or health status segmentation, regulatory influences, payer mix, and key success factors Does not explain the relevance of knowing customer needs for the marketing initiative 7.5 Does not clarify the importance of the “four P’s” of marketing as they apply to the healthcare product or service 7.5 Does not characterize the relevance of drivers of demand for the marketing initiative 7.5 Does not specify marketing goals of the initiative 7.5 Does not analyze the industry segment for the healthcare product or service 6 Establish the Context: Target Markets Meets “Proficient” criteria and demonstrates sophisticated ability to determine relevant target audiences Identifies and describes the target markets, including all relevant details related to demographics, characteristics, preferences, and consumer behaviors; where appropriate, explains the types of data that would be collected Market Analysis: SWOT Analysis Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Conducts a SWOT analysis including at least three items in each category Market Analysis: Market Position Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Marketing Strategies: Promotions Strategy Meets “Proficient” criteria and demonstrates creative or sophisticated ability to develop strategic marketing proposals Marketing Strategies: Resource Requirements Meets “Proficient” criteria and demonstrates creative or sophisticated ability to develop strategic marketing proposals Draws informed conclusions about the organization’s current market position and justifies all claims with specific supporting examples Develops a promotions strategy that effectively applies the media mix, including traditional marketing, and defends each using specific evidence and principles discussed in the course Analyzes the resource requirements, including the types of resources and the categories of direct and indirect expenses to be considered Market Analysis: Competitor Assessment Identifies and assesses at least two competitors using specific supporting examples, including at least three strengths and weaknesses for each Identifies and describes the target markets, but fails to accurately include all relevant details related to demographics, characteristics, preferences, and consumer behaviors; or does not explain the types of data that would be collected, where appropriate Conducts a SWOT analysis, but fails to fully or accurately include at least three items in each category Identifies competitors, but fails to assess at least two using specific supporting examples, including at least three strengths and weaknesses for each Draws conclusions about the organization’s current market position, but not all are appropriate or justified with specific supporting examples Develops a promotions strategy, but fails to effectively apply the media mix or defend each proposal using specific evidence and principles discussed in the course Does not identify and describe the target markets 7.5 Does not develop a promotions strategy 7.5 Analyzes the resource requirements, but fails to fully or accurately include all the types of resources or the categories of direct and indirect expenses to be considered Does not analyze the resource requirements 7.5 Does not conduct a SWOT analysis 6 Does not identify competitors 6 Does not draw conclusions about the organization’s current market position 6 Marketing Strategies: Evaluation Metrics Meets “Proficient” criteria and demonstrates creative or sophisticated ability to develop strategic marketing proposals Proposes specific metrics for evaluating the success of the marketing proposals, including appropriate sources of data and how the data would be interpreted Conclusions Meets “Proficient” criteria and demonstrates advanced skill in connecting marketing strategies to the mission, vision, and values of healthcare organizations Defends the overall strategy proposal by illustrating the specific ways in which the recommendations support the mission, vision, and values of the healthcare organization Articulation of Response Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read format Submission has no major errors related to citations, grammar, spelling, syntax, or organization Proposes metrics for evaluating the success of the marketing proposals, but not all are specific or reasonable or fails to identify appropriate sources of data or logical methods of interpretation Defends the overall strategy proposal, but fails to fully or logically illustrate the specific ways in which the recommendations support the mission, vision, and values of the healthcare organization Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Does not propose metrics for evaluating the success of the marketing proposals 7.5 Does not defend the overall strategy proposal 7.5 Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 4.5 Total 100% Complete and submit your strategic marketing proposal. In addition to the sections covered in the two milestones, conclude your project by completing the Marketing Strategies and Conclusions sections as outlined in the Final Project Guidelines and Rubric document. Your work should be a complete and polished artifact and should incorporate all feedback received on the final project milestones. Review the critical elements carefully to ensure you have addressed each one completely. For additional details, review the Final Project Guidelines and Rubric document. HCM 325 Final Project Guidelines and Rubric Overview The final project for this course is the creation of a strategic marketing proposal. Developing and implementing a healthcare marketing proposal requires deep alignment with organizational values, systematic inquiry, and applied, strategic thinking. By engaging the steps of the marketing process, you will gain skills and perspectives applicable to a range of healthcare management careers. In this project, you will apply what you have learned about healthcare marketing to a real-world organization of your choice. Specifically, you will identify a product or service for which you will develop a strategic marketing proposal. In your proposal, you must explain the importance of marketing principles as they uniquely apply to your chosen healthcare organization. Additionally, you will engage in the marketing process by establishing objectives, analyzing the market environment, and developing a promotions mix for effectively marketing your product or service. The project is divided into two milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Three and Five. The final submission is due in Module Seven. In this assignment, you will demonstrate your mastery of the following course outcomes: • • • • Explain the importance of fundamental marketing principles and processes as they uniquely apply to healthcare organizations Determine relevant marketing objectives and target audiences that support the mission, vision, and values of healthcare organizations Analyze healthcare markets to identify sociocultural characteristics, customer needs, and economic factors that influence demand for health services Develop strategic marketing proposals by applying the marketing mix to support the mission and brand identity of healthcare organizations Prompt Your strategic marketing proposal should address the following critical elements: I. Introduction A. Provide a detailed profile of your selected organization. What type of organization is it? What is its mission and vision, its service area and locations, and its major products and services? B. Describe your marketing initiative in terms of the specific product or service you have selected. Why is it important to the organization? What are the current issues with the product or service? Why is a marketing initiative needed? C. Explain the relevance of knowing your customers’ needs for marketing your healthcare product or service. Illustrate your response with specific examples of your primary and secondary customers, as well as their needs, wants, and preferences. D. Clarify the importance of the “four P’s” of marketing as they apply to your healthcare product or service. Illustrate your response with specific examples of how each is or is not relevant. E. Characterize the relevance of drivers of demand for marketing your healthcare product or service. Illustrate your response with specific examples of factors that drive demand for your product or service. II. Establish the Context A. Determine the marketing goals of your initiative. You should develop at least three specific objectives that apply best practices and align to the organizational mission and vision. B. Analyze the industry segment for your healthcare product or service. Include all relevant details related to population segment and demographics, market size, psychographic or health status segmentation, regulatory influences, payer mix, and key success factors. C. Identify and describe your target markets. Be sure to include all relevant details related to their demographics, characteristics, preferences, and consumer behaviors. In any area where you are lacking critical information, explain the type of data that you would collect to fully understand your target markets. III. Market Analysis A. Conduct a SWOT analysis for your selected healthcare product or service. Be sure to thoroughly analyze the strengths, weaknesses, opportunities, and threats by including at least three items in each category. B. Assess your organization’s competitors using specific supporting examples. You should address at least two competitors, and discuss at least three strengths and weaknesses for each. C. Based on your SWOT and competitor assessment, draw informed conclusions about your organization’s current market position and justify your claims with specific supporting examples. IV. Marketing Strategies A. Develop a promotions strategy that effectively applies the media mix. Which traditional marketing techniques (e.g., public relations, advertising, sales and sales promotion, direct marketing) do you recommend and why? Defend each of your proposals using specific evidence and principles discussed in the course. B. Analyze the resource requirements. What are the types of resources you would need for your proposed strategies? What are the categories of direct and indirect expenses to consider? C. Propose specific metrics for evaluating the success of your marketing proposals. How would you measure success? What sources of data would you monitor and how would that data be interpreted? V. Conclusions: In closing, defend your overall strategy proposal by illustrating the specific ways in which your recommendations would support the mission, vision, and values of your healthcare organization. Milestones Milestone One: Draft of Introduction In Module Three, you will submit a draft of your introduction. Your introduction will include a profile of the organization, a description of the specific product or service including the marketing opportunity, the needs of the target market, the promotions mix, and an explanation of the drivers of demand. Use the feedback you received on the Module One journal and the Module Two short paper to assist you in developing your introduction. This milestone is graded with the Milestone One Rubric. Milestone Two: Draft of Context and Market Analysis In Module Five, you will submit a draft of your context and market analysis. Establish the context for your healthcare product or service, and analyze the market. To establish the context, you will describe the industry segment, describe your target markets, and specify the marketing goals and objectives. In analyzing the market, you will conduct a SWOT analysis, assess the competitors in the market, and determine the current market position. This milestone is graded with the Milestone Two Rubric. Final Submission: Strategic Marketing Proposal In Module Seven, you will submit your strategic marketing proposal. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This final submission will be graded using the Final Project Rubric. Final Project Rubric Guidelines for Submission: Your proposal should be 8–10 pages using 12-point Times New Roman font and double-spacing. Any citations should be in APA format. Critical Elements Introduction: Profile of Organization Exemplary (100%) Meets “Proficient” criteria and balances necessary detail with clear, economical language Introduction: Marketing Initiative Meets “Proficient” criteria and balances necessary detail with clear, economical language Proficient (85%) Provides a detailed profile of the organization, including its type; mission, vision, and values; its service area and locations; and its major products and services Describes the marketing initiative, including the product or service; why it is important to the organization; its current issues; and why the initiative is needed Needs Improvement (55%) Provides a profile of the organization, but fails to fully or accurately define its type; mission, vision, and values; its service area and locations; or its major products and services Describes the marketing initiative, but fails to fully or accurately define the product or service; why it is important to the organization; its current issues; or why the initiative is needed Not Evident (0%) Does not provide a profile of the organization Does not describe the marketing initiative Value 2 2 Introduction: Customer Needs Meets “Proficient” criteria and demonstrates nuanced appreciation of the importance of marketing principles and processes within healthcare organizations Introduction: “Four P’s” Meets “Proficient” criteria and demonstrates nuanced appreciation of the importance of marketing principles and processes within healthcare organizations Meets “Proficient” criteria and demonstrates nuanced appreciation of the importance of marketing principles and processes within healthcare organizations Introduction: Drivers of Demand Establish the Context: Marketing Goals Meets “Proficient” criteria and demonstrates sophisticated ability to determine relevant marketing objectives Establish the Context: Industry Segment Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Explains the relevance of knowing customer needs for the marketing initiative and illustrates with specific examples of primary and secondary customers, as well as their needs, wants, and preferences Clarifies the importance of the “four P’s” of marketing as they apply to the healthcare product or service and illustrates each with specific examples Characterizes the relevance of drivers of demand for the marketing initiative, and illustrates with specific examples of factors that drive demand for the product or service Specifies at least three marketing goals of the initiative that apply best practices and align to the organizational mission and vision Analyzes the industry segment for the healthcare product or service, including all relevant details related to population segment and demographics, market size, psychographic or health status segmentation, regulatory influences, payer mix, and key success factors Explains the relevance of knowing customer needs for the marketing initiative, but fails to fully or accurately illustrate with specific examples of primary and secondary customers or their needs, wants, and preferences Clarifies the importance of the “four P’s” of marketing as they apply to the healthcare product or service, but fails to fully or accurately illustrate each with specific examples Characterizes the relevance of drivers of demand for the marketing initiative, but fails to fully or accurately illustrate with specific examples of factors that drive demand for the product or service Specifies marketing goals of the initiative, but fails to identify at least three that apply best practices and align to the organizational mission and vision Analyzes the industry segment, but fails to accurately include all relevant details related to population segment and demographics, market size, psychographic or health status segmentation, regulatory influences, payer mix, and key success factors Does not explain the relevance of knowing customer needs for the marketing initiative 7.5 Does not clarify the importance of the “four P’s” of marketing as they apply to the healthcare product or service 7.5 Does not characterize the relevance of drivers of demand for the marketing initiative 7.5 Does not specify marketing goals of the initiative 7.5 Does not analyze the industry segment for the healthcare product or service 6 Establish the Context: Target Markets Meets “Proficient” criteria and demonstrates sophisticated ability to determine relevant target audiences Identifies and describes the target markets, including all relevant details related to demographics, characteristics, preferences, and consumer behaviors; where appropriate, explains the types of data that would be collected Market Analysis: SWOT Analysis Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Conducts a SWOT analysis including at least three items in each category Market Analysis: Market Position Meets “Proficient” criteria and demonstrates keen insight into the nature of healthcare markets Marketing Strategies: Promotions Strategy Meets “Proficient” criteria and demonstrates creative or sophisticated ability to develop strategic marketing proposals Marketing Strategies: Resource Requirements Meets “Proficient” criteria and demonstrates creative or sophisticated ability to develop strategic marketing proposals Draws informed conclusions about the organization’s current market position and justifies all claims with specific supporting examples Develops a promotions strategy that effectively applies the media mix, including traditional marketing, and defends each using specific evidence and principles discussed in the course Analyzes the resource requirements, including the types of resources and the categories of direct and indirect expenses to be considered Market Analysis: Competitor Assessment Identifies and assesses at least two competitors using specific supporting examples, including at least three strengths and weaknesses for each Identifies and describes the target markets, but fails to accurately include all relevant details related to demographics, characteristics, preferences, and consumer behaviors; or does not explain the types of data that would be collected, where appropriate Conducts a SWOT analysis, but fails to fully or accurately include at least three items in each category Identifies competitors, but fails to assess at least two using specific supporting examples, including at least three strengths and weaknesses for each Draws conclusions about the organization’s current market position, but not all are appropriate or justified with specific supporting examples Develops a promotions strategy, but fails to effectively apply the media mix or defend each proposal using specific evidence and principles discussed in the course Does not identify and describe the target markets 7.5 Does not develop a promotions strategy 7.5 Analyzes the resource requirements, but fails to fully or accurately include all the types of resources or the categories of direct and indirect expenses to be considered Does not analyze the resource requirements 7.5 Does not conduct a SWOT analysis 6 Does not identify competitors 6 Does not draw conclusions about the organization’s current market position 6 Marketing Strategies: Evaluation Metrics Meets “Proficient” criteria and demonstrates creative or sophisticated ability to develop strategic marketing proposals Proposes specific metrics for evaluating the success of the marketing proposals, including appropriate sources of data and how the data would be interpreted Conclusions Meets “Proficient” criteria and demonstrates advanced skill in connecting marketing strategies to the mission, vision, and values of healthcare organizations Defends the overall strategy proposal by illustrating the specific ways in which the recommendations support the mission, vision, and values of the healthcare organization Articulation of Response Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read format Submission has no major errors related to citations, grammar, spelling, syntax, or organization Proposes metrics for evaluating the success of the marketing proposals, but not all are specific or reasonable or fails to identify appropriate sources of data or logical methods of interpretation Defends the overall strategy proposal, but fails to fully or logically illustrate the specific ways in which the recommendations support the mission, vision, and values of the healthcare organization Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Does not propose metrics for evaluating the success of the marketing proposals 7.5 Does not defend the overall strategy proposal 7.5 Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas 4.5 Total 100%
 

Expert Solution

Strategic Marketing Proposal for Sentara Hospital

Introduction

Sentara hospital is a not-for-profit healthcare organization located in Norfolk, Virginia (Sentara). The healthcare organization serves the population of Virginia and northeastern North Carolina. It provides healthcare services to patients for various health issues, acute care and conducts surgeries. The mission of Sentara healthcare is to improve health on daily basis while its vision is to be the healthcare choice of the community it serves (Sentara). Therefore, provision of more medical equipment supplies such as imaging equipment, X-ray machines and ultrasound machines into the organization makes this achievable. Although the facility has medical equipment available, they are not enough to serve its growing patient population. Addition of more medical equipment supplies will ensure that the healthcare facility is provided with enough diagnostic devices to help in identifying diseases affecting patients. Displaying visuals and pictures about various medical equipment and their benefits to human health throughout the facility will encourage patients to carry out tests with this equipment is beneficial for the organization. This means that more patients with health issues will have their diagnosis done in Sentara hospital, for example, primary patients will have their internal body parts scanned through X ray machines to identify health issues and create room to cater for more secondary customers. The prices of services provided using medical equipment will vary depending on the nature of scan, for example the cost of pregnancy ultrasound will be different from the cancer screening. The product provide by the institution in this case is the scan services provided to patients such as X-ray services. The place of product provision will be any of Sentara’s hospitals while promotions will be implemented when marketing the availability of the medical equipment in the institute. The demand for X-ray and ultrasound services will depend on the medical gap existing on the market. For example, if there is a low number of scans and screening in the market due to things like low number of scanning equipment, then demand for services conducted with these products will increase in the health facility.

Marketing Goals

Displaying visual content about medical equipment such as X-ray and ultrasound machines all around Sentara health facility will create awareness of the availability of equipment in the facility and their importance to human health. According to Larson et al. (2005), visual content in hospitals is effective and have a significant impact on how patients receive healthcare information. It will therefore help in improving the health by providing enough diagnostic devices to help in identifying issues affecting individuals who visit the facility. It will increase the facility’s capacity to offer diagnosis which in turn will enhance its chances of being the first choice for the community it serves. By attaining these objectives, the initiative will help the facility achieve its mission of improving health of its patients on every day basis.

Industry Segment

The medical equipment industry offers a wide range of healthcare devices diagnose, monitor, and treat health issues affecting human health. The industry offers a wide range of customers globally because human health is a global concern (Vault). They are used in health institutes by doctors, medical laboratories, dentists, inpatients and outpatients. Healthcare equipment improves the quality of human health and prolongs human life. According to Vault, they have increased the average life expectancy from 47 years in 1900 to almost 67 years in 2020.

 

 

Target Market

The target market for these products includes pregnant women, cancer patients, tooth cavity patients and individuals seeking checkups. They all lie under the category of patients who needs scans to detect various health issues in the human body. Some like pregnant and cancer patients require scan to monitor the progress of the pregnancy and treatment respectively.

Market Analysis

Medical equipment has various strengths weaknesses, opportunities, and threats as presented in the table below.

SWOT Analysis

Strengths

Weaknesses

  • They are effective in measuring and test various aspects of patient’s health to determine their issue.
  • They help clinicians to identify the appropriate treatment plan for the patients by using results obtained (LI, 2008).
  • The medical equipment is reusable.
  • They are also a valuable for educational purposes for healthcare practitioners
  • Some equipment such as X-ray machines causes significant risks such as cancer which threatens the health of patients (Hoffmann et al., 2014).
  • Errors during radiation therapy have devastating consequences to the patients.
  • Most of this equipment such as X-ray machines are expensive to acquire.

Opportunities

Threats

  • Medical devices create employment especially during manufacturing.
  • They allow medical technicians to identify and detect diseases easily thus creating an opportunity for patients to assess early treatment (LI, 2008).
  • They create room for more inventions and innovations of advanced medical care equipment.

 

  • The radiation from X-ray machines destroys living tissues and cells in human body causing changes in DNA.
  • Radiation from these equipment exposes patients to cancer (Adhikari, 2013).
  • According to Adhikari (2013), receiving high number of X rays and radiation exams or starting them at a younger age exposes a patient to serious effects of radiation in the body.

 

Competitors

According to Owler (2021), some of the Sentara healthcare’s competitors include Inova and Virginia hospital center which are also located in Virginia. Inova Fairfax is a non-profit healthcare corporation. One of its strengths is that it has various campuses which address different health issues. The institute has received high rankings on their patient care and safety services on both national and regional levels which increase the confidence of patients on the facility (Inova, 2021). It also has an independent academic center which empowers healthcare practitioners with quality medical education. According to the indeed reviews (2021), there are complains of poor management of the facility which plays favorites with employees. The facility has security concerns and encounters challenges with excess patients who often exceed its resources.

Virginia hospital center is also a not-for-profit healthcare organization serving the Washington, D.C. metropolitan area. The facility was recently named as top 100 hospitals in America and top 50 cardiovascular hospitals, thus boosting the confidence of patients. It has various medical centers which cater for different health issues and also acts as a training center for nurses (VHC). Its weaknesses include poor management that does not keep its promises, low pay for its employees and sometimes experiences high number of patients exceeding capacity.

Sentara healthcare experiences tough competition from Inova and Virginia healthcare center. Both facilities have received high ranking positions which boost patients’ confidence about the hospital. They also have various medical centers that handle different health issues, for example, Inova has the Inova Children’s Hospital which only focuses with children and Inova Women’s Hospital which deals health issues affecting (Inova, 2021). On the other hand, Virginia hospital center has women and infant health center that majors on woman and children health issues.

Marketing Strategies

The medical equipment in the facility can be promoted through offering free scans for various diseases to patients. The facility can create specific days where members of the community can get free services such as cancer screening, and ultrasounds for pregnant women among others. It can also go ahead and advertise these promotions through advertising through mainstream media and social media platforms. The advertisement should be simple for the target audience to understand easily and should start early enough to ensure it reaches as many targets’ audience as possible (Larson et al., 2005). This has proved to work in the previous commercials done by Sentara to promote its healthcare services. Direct marketing is also a recommendable marketing strategy in and outside the facility. Marketers are advised to communicate to one audience at time and convince them the benefits of body scans. This is will spread the promotion information to the members of the public within and outside Virginia.

Human resource is the most significant resources for these marketing strategies. The company will require several actors to play health practitioners and patient for the advertisement commercials, videographers, photographers and technological equipment to shoot the commercial, and marketers to handle direct marketing. The direct cost will fall on shooting of the commercial and paying participants of both strategies while indirect cost will fall on media expenses for advertising.

In order to evaluate the success of these strategies, the organization will collect data of the number of patients attending the free scans during the specified days. The management will monitor data of patients taking different categories of scans. The data collected from each category will be interpreted as the intensity of the issue in the community served. For example, high number of patients taking cancer screening will be interpreted as high need of cancer screening in the community. Additionally, high turnout will translate to success of the strategies while low turnout will indicate that the strategies are unsuccessful.

Conclusion

Medical equipment stands to increase the number of patients visiting Sentara healthcare facility. The equipment will ensure that the facility is in full capacity to diagnose, monitor and treat diseases. Through advertising, direct marketing and use of visual in the facility will enhance awareness about the medical equipment and their benefits to human health. They will also make it known to the public that Sentara hospital has medical equipment and provides services requiring use of medical equipment. This will help the facility achieve its mission and vision of improving healthcare and being the choice medical center for the community it serves. Additionally, it will increase the hospital resources catering for excess patients experienced by Sentara’s competitors.

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