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Post #1 I believe that factors in healthcare that influences safe, quality patient-centered care is communication and collaboration

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Post #1

I believe that factors in healthcare that influences safe, quality patient-centered care is communication and collaboration. I believe that communication and collaboration will always continue to be important in the healthcare field for all healthcare workers and has not changed for me as a RN. Effective collaboration will involve placing the patient as a priority and determining what can be done for the patient to bring about the best outcomes. In addition, communication and the creation of a playing field that allows all team members to know their roles and responsibilities is crucial. Team communication is vital to allow team members to share tools and a common language to reach a shared goal (Sherwood & Barnsteiner, 2017). One factor that I believe will continue to change within the next 10 years is health information technology. Advancements in health information technology is continually changing and I do not think that will ever stop. For example, telemedicine skyrocketed during the covid pandemic and was a great way for patients to follow up with their doctor without having to actually go into the doctor’s clinic. Many doctors were facetiming patients from home, while assessing and prescribing medications and treatments remotely. It is remarkable how far health information technology has evolved.

Post#2

Accreditations have continued to evolve and are driven by safe quality patient centered care. Each year they have a couple of things they have been influenced to monitor and lean toward. Things like consents pre procedure and H & P’s done the day of the procedure including an ASA and mallampati score, pain scores, and recently empowering patients to be more active participants in their care. They things the accrediting bodies focus on can and do bring changes to care. In February DNV made a skype visit to our facility, they were big on the patient experience and empowering our patients to be more active in their care. When March came for our on line learning modules (LMS) to be done, there were 2 modules that were hospital wide that addressed this issue. Ways to teach your patient, and different learning styles that can affect patient care, then 1 that was a procedural LMS, What happens after my heart Cath.? The floors all had LMS’s that were how to incorporate patients in their care delivery.

When asked, patients generally verbalize that they have realized there healthcare team is under more pressure and constraints. Patients were worried about asking their healthcare team for help or services because they knew they were exhausted and were overloaded with work. They felt it changed the patient centered care and also found it increased the risk of errors. How astute of them. (Vennedey et al. 2020)

As the drive for a more patient centered care system continues, which is connected to pay for performance, I think all kinds of care will continue to change with these factors in mind. Quality is known as giving the right care in the right way at the right time but I see it changing to giving the patient the kind of care they want in the way they want it when they want it. (de Lima, 2021)

In the next 10 years we will find ways of using more of the data that EMR’s collect and use them to improve patient centered care. I also think that the patient will be the ones that drive the quality statements, and we will find that with them defining quality, we will begin to reach better quality indicators as it will really be what the patient wants.