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W4

Management

W4.A1 2: Process Flow Mapping (Template Use Required)

Process Flow Mapping

Research a process of your choosing within the public health, healthcare or human services sectors (this will need to be publicly available data since you will be doing a review of literature and other sources to clearly delineate the process).  Compare known quality gaps or disparities related to the current process, with the best standards of care or service discussed in the current literature.

1. Create a one-page current process flow map showing the process before improvement interventions or application of best practices.

2. Then, create a one-page future process flow map showing how the process flow can be improved and/or use of best practices would change the process flow.

3. Finally, summarize your findings in a 2-3-page, written SBAR (Situation, Background, Assessment, Recommendations). Include the following:

Situation: Describe the current process/practices/standards and any known process quality gaps. Any quality gaps should be evident on your current process map.

Background: Describe additional information relevant to making a decision on the recommendations to be provided, including (but not limited to) (1) the contributing factors to quality gaps, and (2) the impact of process quality gaps on patients and the organization.

Assessment: Describe (1) interventions and best practices found in the literature, (2) their results, (3) implementation considerations, and (4) stakeholder impacts.

Recommendations: Provide your recommendations for improvement. These recommendations should also be shown on your future process map.

NOTE:  ALL parts of this assignment should be in a single MS Word document

Total submission should be 4-5 pages at a minimum, excluding cover and reference pages.  ALL sections must draw in the experts!

The SBAR should be informative, concise, and should be written in a professional manner, citing relevant resources to support your arguments.

Apply APA 7 to your response.

 

 Process Flow Mapping (Template Use Required)

Research a process of your choosing within the public health, healthcare or human services sectors. Compare known quality gaps or disparities related to the current state process, with the best standards of care or service discussed in the current literature.  Total submission should be 4-5 pages, excluding cover and reference pages.  I recommend 5+ pages of substance for those wishing to receive a perfect or near perfect score.

Flow Mapping

            [Begin your paper with the paper title at the top of the first page of text. The paper title acts as a de facto Level 1 heading: It is centered and in bold title case font. Do not use the heading “Introduction”; text at the beginning of the paper is assumed to be the introduction.  In this section, provide an introduction to the paper.  Provide a summary of what you will cover and other relevant data (e.g., the implications, applications, and/or relevance of the data).]

 

Current State Process Flow Map

[This section should start on a new page.  Create a one-page current state process flow map showing the process before improvement interventions or application of best practices. Citations are required.]

 

 

 

 

Future State Process Flow Map

[This section should start on a new page.  Create a one-page future state process flow map showing how the process flow can be improved and/or use of best practices would change the process flow.  Citations are required.]

 

Situation, Background, Assessment, Recommendations (SBAR)

Situation

            [Describe the current state process/practices/standards and any known process quality gaps. Any quality gaps should be evident on your current state process map.  Expert inclusion is required via citation.]

Background

            [Describe additional information relevant to making a decision on the recommendations to be provided, including (but not limited to) (1) the contributing factors to quality gaps, and (2) the impact of process quality gaps on patients and the organization. Delineate each area clearly (I recommend subheadings)!  Expert inclusion is required via citation.]

Assessment

            [Describe (1) interventions and best practices found in the literature, (2) their results, (3) implementation considerations, and (4) stakeholder impacts.]  Delineate each area clearly (I recommend subheadings for each)!  Expert inclusion is required via citation.]

 

Recommendations

            [Provide your recommendations for improvement. These recommendations should also be shown on your future state process map.  Expert inclusion is required via citation.]

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