The hansei process occurs constantly and consistently

The hansei process occurs constantly and consistently. At Toyota, for example, even if a project is successful, there is still a hansei-kai (reflection meeting) to review what went wrong. According to Jeffrey Liker, author of The Toyota Way, if a manager or engineer claims that there were not any problems with the project, he or she will be reminded that there is always room for improvement. In other words, they have not objectively and critically evaluated the project to find opportunities for improvement, or they did not stretch to meet (or exceed) their expected capacity.

The concept on the use of hansei is not a required component of the final project, but rather an opportunity for you to step back and reflect on the project in regard to the knowledge you have gained.

Reflect on the coursework that you completed while working toward the final project in this course, which you will be submitting this week, using the Hansei process. Identify two things you would do differently if you were involved in a similar situation at Netflix in the future. Explain your rationale for the items you have identified and what your different approach would be. This will help you to create clear plans for ensuring that it does not reoccur.

In your responses to peers, indicate whether you have similar areas of improvement and provide suggestions for avoiding this situation in the future.

10

-

1 Discussion: Reflect on the Final Project Using the Hanse Process

The hansei process occurs constantly and consistently. At Toyota, for

example, even if a project is successful, there is still a

hansei

-

kai

(reflection meeting) to review what went wrong. According to

Jeffrey Liker, author of

The

Toyota

Way

, if a manager o

r engineer claims

that there were not any problems with the project, he or she will be

reminded that there is always room for improvement. In other words,

they have not objectively and critically evaluated the project to find

opportunities for improvement,

or they did not stretch to meet (or

exceed) their expected capacity.

The concept on the use of hansei is not a required component of the

final project, but rather an opportunity for you to step back and reflect

on the project

in regard to

the knowledge y

ou have gained.

Reflect on the coursework that you completed while working toward

the final project in this course, which you will be submitting this week,

using the

Hansei

process. Identify two things you would do differently if

you were involved in a sim

ilar situation at Netflix in the future. Explain

your rationale for the items you have identified and what your different

approach would be. This will help you to create clear plans for ensuring

that it does not reoccur.

In your responses to peers, indicat

e whether you have similar areas of

improvement and provide suggestions for avoiding this situation in the

future.

10-1 Discussion: Reflect on the Final Project Using the Hanse Process

The hansei process occurs constantly and consistently. At Toyota, for

example, even if a project is successful, there is still a hansei-

kai (reflection meeting) to review what went wrong. According to

Jeffrey Liker, author of The Toyota Way, if a manager or engineer claims

that there were not any problems with the project, he or she will be

reminded that there is always room for improvement. In other words,

they have not objectively and critically evaluated the project to find

opportunities for improvement, or they did not stretch to meet (or

exceed) their expected capacity.

The concept on the use of hansei is not a required component of the

final project, but rather an opportunity for you to step back and reflect

on the project in regard to the knowledge you have gained.

Reflect on the coursework that you completed while working toward

the final project in this course, which you will be submitting this week,

using the Hansei process. Identify two things you would do differently if

you were involved in a similar situation at Netflix in the future. Explain

your rationale for the items you have identified and what your different

approach would be. This will help you to create clear plans for ensuring

that it does not reoccur.

In your responses to peers, indicate whether you have similar areas of

improvement and provide suggestions for avoiding this situation in the

future.