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Homework answers / question archive / KlenZing Services, a pest control firm, wants to increase customer loyalty by offering extra services like fumigation and window cleaning free for three months after an order

KlenZing Services, a pest control firm, wants to increase customer loyalty by offering extra services like fumigation and window cleaning free for three months after an order

Management

  1. KlenZing Services, a pest control firm, wants to increase customer loyalty by offering extra services like fumigation and window cleaning free for three months after an order. Which of the five forces in Porter's model is being addressed here?
  2. 43. Which of the following products/services is most likely to face the lowest threat of substitutes?
  3. 44. Which of the following is most likely to have the highest threat of substitution?
  4. 45. Which of the following situations represents strong bargaining power of suppliers?
  5. 46. Identify a situation where rivalry would be a weak force.
  6. 47. A new drug that has shown promise in curing lung cancer has been discovered by a famous chemical laboratory. This is the only drug effective for treatment of this disease. The laboratory obtains a patent for the product and decides to sell it. This situation is characterized by a ________.
  7. 48. Bargaining power of customers is likely to be the highest for ________.
  8. 49. The automobile industry is characterized by many manufacturers and intense competition among them. This statement represents ________.
  9. 50. An automobile company decides to improve the quality of all its products and bring more variety into its product line. The company has decided to adopt ________.
  10. 51. Focused differentiation occurs when ________.

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