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Springfield College BUSINESS A 500 Chapter 12 Knowledge Management and Collaborative Systems 1)Define knowledge management and describe its purposes

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Springfield College

BUSINESS A 500

Chapter 12

Knowledge Management and Collaborative Systems

1)Define knowledge management and describe its purposes.

 

 

 

2.            Define tacit knowledge and explicit knowledge.

 

 

3.            Define KMS and describe the capabilities of KMS.

 

 

4.            Relate Web 2.0 to knowledge management.

 

5.            List the major groupware tools and divide them into synchronous and asynchronous types.