University of Pittsburgh BUSBIS 1060 Chapter 3 1)Based on your reading, information systems help businesses compete             

2. A collection of routines for producing goods and services is called a(n)                             .

3. An innovation that dramatically changes the business environment is called a(n)                            .

4. The observation that IT broadens the distribution of information, empowers lower-level employees, and increases management efficiency is an example of the                                                       effect of information technology on organizations.

5. The power of the customer                     if they have an easy time switching from one company (e.g., not having to pay an exit fee) to another.

6. Nike sells customized sneakers through NIKEiD to establish                            .

7. The competitive rivalry force of the Internet is strong because it has                          .

8. According to the value chain model, operations are considered a                          of the firm.

 9.                  include two organizations sharing expertise.

10. A virtual company uses                     to link people, assets, and ideas.