11-An effective sexual harassment policy must include all of the following, except ________

11-An effective sexual harassment policy must include all of the following, except ________. *
A-A statement stating the punishments to be imposed on the harasser
B-Procedures for reporting the violation (how to file the complaint)
C-A statement clearly indicating the acts which are considered a form of sexual harassment
D-Feedback from former employers on the employee’s sexual orientation

12-Direct competition, indirect competition, and replacement competition all have one common characteristic which is ________. *
A-Same tactics in advertising
B-Similar product or service
C-Same product or service
D-Same targeted field of customers

13-Which of the following types of contracts requires the employer to send a written notice to the employee before dismissing him/her? *
A-A fixed term contract which exceeds the B-period of 1 year
C-At-will contracts
D-Trial contracts
 

14-A fixed term contract which is renewed for more than 2 years
The consumer can claim for compensation when ________. *
A-The product is defected and the fault was visible to the consumer
B-The product is defected and the consumer is harmed or injured
C-The product is defected because the consumer did not take the responsibility of examining and inspecting its quality
D-The product is not defected

15-In which of the following contracts the consent of the contracting parties is understood through their conduct? *
A-Verbal employment contract
B-Implied employment contract
C-Trial employment contract
D-Written employment contract

16-Which of the following statements is NOT true regarding business competition? *
A-It lowers prices
B-It helps small businesses join the market
C-It improves quality
D-It gives more consumer choices

17-An employee feeling uncomfortable because co-workers always engage in sexually oriented speeches in the workplace is an example of ________. *
A-Superficial sexual harassment
B-Quid pro quo sexual harassment
C-Hostile working environment harassment
D-Evidenced sexual harassment

18-Which of the following is an example of a disclaimer nullifying the seller’s duty of after sale maintenance? *
A-“No warranty”
B-“20% discount”
C-“No additives”
D-“Full warranty provided”

19-The consumer’s right to replace or repair the defected product or to be refunded is known as the right to ________. *
A-Redress
B-Suppress
C-Litigation
D-Safety

20-Under which of the following contracts the employee will not be registered at the National Social Security Fund? *
A-Freelance contract
B-Expressed contract
C-Full time contract
D-Non-fixed term contract