Louisiana State University

CMST 2010

Chapter 1

1)Which of the following is true of the Linear Model of Communication?

1. 1. Individuals are communicating with each other, rather than being labeled a sender or receiver
   2. Communication is a cooperative activity in which communication is simultaneous
   3. The purpose of communication is to transfer thoughts from one mind to another
   4. None of these are true of the Linear Model

2. Which of the following is true of a lay theory?
   1. An informal explanation of a particular communication situation
   2. One or more explanations that attempt to understand the ultimate causes of misunderstanding
   3. Can have an impact on a relationship and how you feel about the communication misunderstanding
   4. All of the above
3. The Transactional Model of communication focuses on which of the following?
   1. Communication as it reflects and changes the relationship
   2. Purpose of communication is to transfer thoughts from one mind to another
   3. Focus on the feedback loop as it adds complexity to the model
   4. All of these answers are true
4. This type of theory looks to describe, explain, predict and control different communication exchanges.
   1. Interpretive Theory
   2. Critical Theory
   3. Scientific Theory
   4. Transactional Theory
5. Formal theory is defined as a careful, systematic and self­conscious discussion and analysis.
   1. True

5. 2. False
6. Communication may be intentional or unintentional.
   1. True
   2. False
7. According to Guerrero and Floyd, there are several types of communication. Successful communication happens when:
   1. Behavior is sent with intention and is interpreted inaccurately
   2. Behavior is sent with intention and is interpreted accurately
   3. Behavior is sent without intention and is interpreted accurately
   4. Behavior is sent with intention and is not interpreted
8. This type of theory looks to understand, describe and discover meaning in communication exchanges
   1. Interpretive Theory
   2. Critical Theory
   3. Scientific Theory
   4. Transactional Theory
9. According to the textbook, communication misunderstanding can contribute to many negative outcomes in interpersonal relationships, including:
   1. Medical errors, divorce and airline errors
   2. Loss of revenue, professional success and satisfaction in relationships
   3. Medical errors, satisfaction in relationship and airline errors
   4. All of the above