University of North Carolina, Wilmington

MANAGEMENT 350

CHAPTER 10

1)A person who has a sense of                                       is conscious of the internal aspects of his/her nature, such as personality traits, beliefs, emotions, and perceptions, and appreciates how his/her patterns affect other people.

2. Leroy has always been a goal-oriented worker who meets all deadlines without challenge. He is usually the team member who envisions the bigger picture and helps others accomplish their tasks. However, he often makes silly mistakes that his colleagues and managers have to fix. What can Leroy do to address this blind spot?

3.                        refers to loyalty to and engagement with one's work organization.

4. Claudette works for a new eco-friendly fashion line in Vienna, Austria. After studying environmental science and economics in Canada, she decided that she wanted to live in Europe and pursue a career related to sustainable development. When the opportunity to work in eco- friendly fashion came up in Vienna, Claudette knew that this was the change and experience she needed to live a purposeful life. Claudette loves her job and is motivated to do well. Which of the following concepts illustrates Claudette's feelings about her work?

5. Xavier has been working for a local market for about 6 months now and admires the manager in his department because she is extraverted, bold, and extremely creative. Because Xavier struggles with his shyness and has a difficult time making new friends, he respects anyone who

is outgoing. Even though other staff members have complained about the manager's abrupt and confrontational behavior, Xavier thinks she can do no wrong. Xavier's perceptions are a result of:

6. Jael is a trusting and forgiving individual who gets along with others because she is good- natured and cooperative. Which of the Big Five personality factors does she possess?

7. The tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain is called:

8. A(n)                         is a mental state that arises spontaneously within a person based on interaction with the environment rather than through conscious effort and is often accompanied by physiological changes or sensations.

9. Fawn works for a web publishing company, and daily, she is charged with solving challenging software algorithms and ensuring that her clients' materials are managed efficiently and are secured. If Fawn thrives on the relationship management aspect of emotional intelligence, which of the following options best explains how Fawn might respond to a situation at work?

10. The basic principles for self-management include:

11. Type A behavior pattern is characterized by all of these except:

12. Miles is a marathoner who travels internationally to compete. In a conversation with a friend, Miles expresses that he thrives off the stress of competing and pushes himself harder in situations where he knows he will be running with the world's best marathoners. Identify the kind of stress Miles has described.

13. Uncertainty about what behaviors are expected of a person in a particular position is called role ambiguity.

14. The workers at a small tech start up in Rhode Island are often stressed and complain about having heavy workloads. The president of the company wants to figure out how to eliminate some stressors while keeping productivity high. He should most likely:

15. Which of the following enables individuals to screen and select the various objects and stimuli that vie for their attention?