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DeVry University, Keller Graduate School of Management COMP 129 Week 1 1)Examine the figure

Computer Science

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DeVry University, Keller Graduate School of Management

COMP 129

Week 1

1)Examine the figure. This port is called a              .

a.            modem port b. keyboard port

c. serial port

d. parallel port

2.            A riser board attaches to a           .

a.            DIN

b.            USB port

c.             motherboard

d.            CD/DVD drive

3.            Why is having the correct device driver so important?

a.            It enables a specific operating system to run as multiple machines.

b.            It enables multiple computers to share devices.

c.             It enables a device to work in both a powered and unpowered state.

d.            It enables a specific operating system to control a specific piece of hardware.

4.            Nelly, a constantly nagging computer user, complains that her laptop is broken. She states that she charged the laptop battery last night, but when she powered on the laptop at the first customer office, the laptop would not power on. What is the first step in troubleshooting this problem?

a.            Tell Nelly to call the help desk.

b.            Remove all nonessential peripheral devices such as the optical drive and wireless adapter and power on

the laptop

c.             Do an extended memory test on the laptop.

d.            Connect the AC adapter and power on the laptop.

5.            How would a technician normally access a memory module that needs to be replaced on a netbook?

a.            By removing the DC power jack

b.            By removing a secured bottom compartment

c.             By removing the speaker

d.            By removing the display

6.            Which unit would you recommend for the help desk people who sit at a computer for a 24/7 operation where help must be provided at all times? a. A UPS

b.            A surge protector

c.             An upgrade power supply

d.            A line conditioner

 

 

 

7.            Which laptop accessory would be used to connect multiple displays to the laptop?

a.            Docking station

b.            Output device

c.             Power supply

d.            DVI port

8.            In which of the following situations would Bluetooth most likely be used?

a.            To connect to a corporate wireless network

 

b.            To attach a keyboard to a PC

c.             To connect a PC to a phone line

d.            To connect a flash drive to a camera

9.            Three common tasks performed during preventive maintenance include

                .

a.            vacuuming the computer, cleaning CD/DVD laser, and using urethane swabs to clean between the keys on a keyboard

b.            cleaning the CPU?s gold pins, lubricating disassembled drives, and replacing cables

c.             using alcohol to clean the case, moving adapters to different locations

on the motherboard, and pressing the power button 10 times in quick succession

d.            replacing the computer case, upgrading the microprocessor, and using soap and water to clean printer rollers

10.          After a problem is solved, a technician must        findings, actions, and outcomes.

a.            tell his or her boss the b. document

c. memorize

d. e-mail