Cerritos College BA 106 Chapter Quiz 9 1) is when the lower levels of an organization communicate with the upper levels of an organization

Cerritos College

BA 106

Chapter Quiz 9

1) is when the lower levels of an organization communicate with the upper levels of an organization.

2. A __approach occurs when interdepartmental communication occurs with people at different levels of the organization.
3. People with an _ communication style tend to get excited.
4. People with an _____style will ask a lot of questions and behave methodically. They don’t like to be pressured to make a decision and prefer to be structed. They are easily recognized by the high number of questions they ask.
5.  doesn’t put the rights of others before his or her own.
6. will come across as standing up for his or her rights, while possibly violating the rights of others. This person tends to communicate in a way that tells others they don’t matter, or their feeling don’t matter.
7. An ____respects his rights and the rights of others when communicating.
8. A _____tends to be passive, but later aggressive by perhaps making negative comments about others or making snide or underhanded comments.
9. An ______of management involves the task-oriented style. The focus is on getting things

done, and relationships are secondary.