Florida Institute of Technology

BUSINESS FTMT011B

QUIZ 1

1)Operations management decisions can be classified into which of the following broad areas?

1. 1. Financial-­?related decisions
   2. Marketing-­?related decisions
   3. The systematic direction and control of the processes that transform inputs into finished goods or services.
   4. Human resource-­?related decisions
   5. Functionally focused decisions

2. A reason for studying operations management (OM) is which of the following?
   1. OM is essential for understanding organizational behavior.
   2. Most business graduates do OM work regardless of their job title.
   3. All managers should understand (1) how organizations operate (produce goods and services); (2) what operations managers do; (1) the basic principles that guide the design of operations (transformation processes).
   4. OM is a required course in all business degree programs.
   5. OM is the most rigorous business discipline.

3. Generic competitive strategies include
   1. Overall cost leadership and differentiation
   2. Differentiation and Focus
   3. Overall cost leadership and Focus
   4. Overall cost leadership, differentiation, and Focus
   5. None of above

4. Which of the following is not considered a major process structure?
   1. Job shop
   2. Batch shop
   3. Assembly line
   4. Fabrication
   5. Continuous Flow

5. Dell computer’s production process can be best described as
   1. Make-­?to-­?stock
   2. Make-­?to-­?order
   3. Assembly-­?to-­?order
   4. B and C
   5. None of above

6. A process flowchart uses which of the following symbols to represent a decision point in a flow diagram?
   1. Rectangle
   2. Arrow
   3. Inverted triangle
   4. Diamond
   5. A dashed line

7. Which following production process term best describes the situation when activities in a stage of production must stop because there is no work?
   1. Blocking
   2. Buffering
   3. Starving
   4. Buffer
   5. Setup time

8. Which of the following best describes the term cycle time?
   1. Average time between completions of successive units
   2. Ratio of the time a resource is activated over its use
   3. Can be no more that 60 minutes
   4. The same as utilization
   5. The labor content of the item being measured

9. Which of the following terms describes the time a unit spends actually being worked ontogether with the time spent waiting in a queue?
   1. Cycle time
   2. Throughput time