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Homework answers / question archive / University of Maryland, Baltimore MGMT 210 1)Which of the following is the systematic process through which managers regulate organizational activities? Strategic planning Organizational control Organizational goal setting Strategic regulation Organizational leading             2

University of Maryland, Baltimore MGMT 210 1)Which of the following is the systematic process through which managers regulate organizational activities? Strategic planning Organizational control Organizational goal setting Strategic regulation Organizational leading             2

Management

University of Maryland, Baltimore

MGMT 210

1)Which of the following is the systematic process through which managers regulate organizational activities?

  1. Strategic planning
  2. Organizational control
  3. Organizational goal setting
  4. Strategic regulation
  5. Organizational leading

            2. Which of the following is a comprehensive management control system that balances traditional financial measures with operational measures relating to a company's critical success factors?

  1. Economic value-added system
  2. Activity-based costing system
  3. Market value-added system
  4. Balanced scorecard
  5. Open-book management system

            3. Focusing on how well resources and human capital are being managed for the company’s future refers to which component of the balanced scorecard?

  1. Customers
  2. Learning and growth
  3. Financials
  4. Internal business processes
  5. External business processes

            4.   All well-designed control systems involve the use of                  to determine whether performance meets established standards.

  1. opinions
  2. advice
  3. consultants
  4. benchmarks
  5. feedback

            5. What is the first step in the feedback control system?

  1. Establishing strategic objectives
  2. Establishing standards of performance
  3. Taking corrective action
  4. Comparing performance to standard
  5. Measuring previous performance

 

            6. According to the control model, after establishing standards of performance the manager should:

  1. compare performance to standards.
  2. get the standards approved by the supervisors and subordinates.
  3. measure actual performance.
  4. take corrective action.
  5. provide feedback.

            7.                       control is the process of setting targets for an organizations expenditures.

  1. Quality
  2. Income
  3. Budgetary
  4. Systems
  5. Supply chain

            8. Which of the following includes anticipated and actual expenses for a responsibility center?

  1. Revenue budget
  2. Cash budget
  3. Capital budget
  4. Expense budget
  5. Operating budget

            9. Which of these is a financial budget that estimates cash flows on a daily basis or weekly basis to ensure that the company can meet its obligations?

  1. Capital expenditure budget
  2. Balance sheet budget
  3. Cash budget
  4. Revenue budget
  5. Profit budget

            10. The                           plans future investments in major assets to be depreciated over several years.

  1. capital budget
  2. balance sheet budget
  3. cash budget
  4. revenue budget
  5. profit budget

            11. An advantage of the bottom-up budgeting process is:

  1. its emphasis on bureaucratic control.
  2. lower managers are more involved.
  3. top managers control the information flow.
  4. top managers are often not committed to achieving budget targets.
  5. all of these.

            12. The firm's financial position with respect to assets and liabilities at a specific point in time is shown by its:

  1. activity ratio.
  2. profitability ratio.
  3. income statement.
  4. liquidity ratio.
  5. balance sheet.

            13.                    provide the basic information used for financial control of an organization.

  1. Owners equity
  2. Income statements
  3. Financial position
  4. Mission Statements

 

e.    100-K's

            14.                    refer(s) to the difference between assets and liabilities and is the company's net worth in stock and retained earnings.

  1. Assets
  2. Current debt
  3. Net profit
  4. Owners' equity
  5. Liabilities

            15.   The                  ratio refers to the ability of the organization to meet its current debt obligation.

  1. activity
  2. liquidity
  3. profitability
  4. conversion
  5. growth

            16.   The                  is purchase orders divided by customer inquiries.

  1. current ratio
  2. inventory turnover ratio
  3. conversion ratio
  4. profit margin on sales
  5. none of these

            17. Net income divided by sales is the correct formula for calculating:

  1. return on total assets.
  2. a current ratio.
  3. a liquidity ratio.
  4. profit margin on sales.
  5. a corporate evaluation.

            18. Which of the following allows employees to see for themselves the financial condition of the company?

  1. Open-book management
  2. An economic value-added system
  3. Activity-based costing
  4. An inappropriate control system
  5. Market value-added system

            19.   The goal of                  is to get every employee thinking and acting like a business owner.

  1. management-by-walking around
  2. closed-book management
  3. MBO
  4. open-book management
  5. just-in-time inventory systems

            20. Total quality management:

  1. is based on the ideas of Frederick Taylor.
  2. gives managers total responsibility for achieving quality goals.
  3. gives all employees the responsibility for achieving quality goals.
  4. was first successfully implemented in the United States.
  5. is all of these.

 

            21. Which of the following is a philosophy of organization-wide commitment to continuous improvement, focusing on teamwork, customer satisfaction, and lowering costs?

  1. Engineering
  2. Total quality management
  3. Outsourcing
  4. Culture
  5. Diversity

            22. A group of 6 to 12 volunteer employees who meet regularly to discuss and solve problems affecting their common work activities is a   .

  1. feedforward control group
  2. work team
  3. quality circle
  4. committee
  5. problem team

            23. What is the key to successful benchmarking?

  1. Application
  2. Implementation
  3. Analysis
  4. Strategy
  5. Planning

            24. Which of the following is the process of measuring your organizational process against the best in the industry?

  1. Outsourcing
  2. Continuous improvement
  3. Environmental analysis
  4. Benchmarking
  5. Competitive measurement

            25. Which of the following is a quality control approach that emphasizes a relentless pursuit of higher quality and lower costs?

  1. Continuous improvement
  2. Cycle time
  3. Quality circles
  4. Six Sigma
  5. Benchmarking

            26. Which of these is based on a set of international standards for quality?

  1. Quality circle
  2. Corporate governance
  3. ISO certification
  4. Open-book management
  5. Balance scorecard

 

 

Short Questions

 

  1. List and describe the two types of personal power.                                                                                             

 

 

 

 

 

 

 

 

  1. List the four types of reinforcement.                                                                                                                          

 

 

 

 

 

 

 

 

 

 

 

  1. List and describe the four major perspectives of a balanced scorecard.

 

 

 

 

 

 

 

 

 

  1. What are the 5 steps in implementing a change to develop a truly diverse workplace?                        

 

 

 

 

 

  1. Briefly describe the perception process.                                                                                                                   

 

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