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The chapter gives examples of ineffective listening, reasons why we don't listen better, and descriptions of listening responses

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The chapter gives examples of ineffective listening, reasons why we don't listen better, and descriptions of listening responses.  Share with us an example of when you weren't listening quite as well as you could have.  1.  What type of ineffective listener were you?  2.  What do you think was your reason for ineffective listening?  3.  Now knowing what you know about good communication skills, how would you better approach the situation?  Which listening response would you use?