Pensacola State College

MAN 4301

HR Chapter 4 Quiz

1)What is the term for human characteristics that make people different from one another?

1. Diversity
2. Paranoia
3. Discrimination
4. Affirmative action
5. Character flaws

2. Individual characteristics over which a person has little or no control include all of the following EXCEPT

                  .

1. race
2. work ethic
3. sex
4. certain physical attributes
5. age

3. Which of the following terms describes the belief that group averages or tendencies are true for each and every member of that group?

1. Diversity
2. Stereotyping
3. Discrimination
4. Affirmative action
5. Authoritarianism

4. When employees are more accepting of an authoritarian management style, it means they probably have a                                                                                                                                                                                                                 

background.

1. diversity training
2. vocational
3. management
4. military
5. educational

5. Organizations must capitalize on        in order to survive and prosper in an increasingly heterogeneous society.

1. employee turnover
2. employee diversity
3. employee inspiration
4. endless profits
5. social justice

6. Which of the following describes the universal concept of management?

A. The management concept holding that all management practices should be standardized

                   calls for molding management practices to the workforce's different sets of values, beliefs, attitudes, and patterns of behaviors.

1. A cultural relativity concept of management
2. Authoritarianism
3. Affirmative action
4. A universal concept of management
5. Discrimination

7. Which of the following was imposed by the government in the 1960s?

1. Cultural relativity concept of management
2. Discrimination
3. Equal employment opportunity
4. Glass ceiling
5. Universal concept of management

8. Which of the following is a disadvantage of organizations becoming more diverse?

1. Discrimination against majority groups
2. Employees eating lunch together
3. Achieving desired attendance percentages
4. Changing the organizational culture to accommodate specific groups
5. Employees not working together effectively

9. Approximately what percentage of the U.S. workforce is made up of African Americans?

A.

5%

B. 20%

C. 13%

D. 2%

E. 30%

10. Approximately how many people in the United States are considered to be disabled?

1. 72.5 million
2. 43.5 million
3. 35 million
4. 5 million
5. 15.4 million

11. Currently, there are no federal laws to prevent overt discrimination against               .

1. women
2. homosexuals
3. African Americans
4. Hispanic Americans
5. men

12.             provide(s) awareness training and workshops to educate managers and employees on specific cultural and sex differences and how to respond to these in the workplace.

1. Affirmative action
2. Diversity training programs
3. Discrimination
4. Diversity
5. Technical skills training

13. SHRM suggests that effective diversity training programs need to confront complex issues that have more to do with which of the following dynamics?

1. Age
2. Human behavior
3. Race
4. Sexual orientation
5. Gender

14.             is/are designed to provide a nurturing climate for diverse employees who would otherwise feel shut out.

1. Support groups
2. Diversity training programs
3. Division of labor
4. Affirmative action
5. Focus groups

15. Although the number of U.S. firms providing    is increasing, most firms do not see it as the company's responsibility.

1. safe and healthful workplaces
2. health insurance
3. diversity training
4. day-care support
5. minimum wage pay

16. Which of the following is a review of the effectiveness of an organization's diversity management program?

1. Diversity audit
2. Management of diversity
3. Universal concept of management
4. Glass ceiling
5. Cultural relativity concept of management

17.             promotes the idea that one can infer an individual's motivations, interests, values, and behavioral traits based on that individual's group memberships.

1. Multiculturalism
2. Cultural relativism
3. Cultural determinism
4. Diversity
5. Cultural awareness