Louisiana State University

BLAW 3201

Ch.1 MULTIPLE CHOICE

1)An operations task performed at Hard Rock Café is

 

2. Operations management is applicable

 

3. Which of the following are the primary functions of all organizations?

 

4. Budgeting, paying the bills, and collection of funds are activities associated with the

 

5. Which of the following would not be an operations function in a fast-food restaurant?

 

6. The marketing function's main concern is with

 

7. Reasons to study Operations Management include

 

 

8. The five elements in the management process are

 

9. Illiteracy and poor diets have been known to cost countries up to what percent of their productivity?

 

10. Which of the following is not an element of the management process?

 

11. An operations manager is not likely to be involved in

 

12. All of the following decisions fall within the scope of operations management except for

 

 

13. Which of the following is not one of The Ten Critical Decisions of Operations Management?

14. The Ten Critical Decisions of Operations Management include

 

15. Walter Shewhart is listed among the important people of operations management because of his contributions to

 

16. Walter Shewhart, in the        , provided the foundations for       in operations management.

 

17. Eli Whitney, in the                 , provided the foundations for in operations management.

 

18. The person most responsible for popularizing interchangeable parts in manufacturing was

 

19. The "Father of Scientific Management" is

 

20. Henry Ford is noted for his contributions to

 

21. Who among the following is associated with contributions to quality control in operations management?

 

 

22. Which of the following statements is true?

 

23. Which of the following statements is true?

 

24. The service industry makes up approximately what percentage of all jobs in the United States?

 

25. Typical differences between goods and services do not include

 

26. Which is not true regarding differences between goods and services?

 

27. Which of the following is not a typical attribute of goods?

 

 

28. Which of the following services is least likely to be unique, i.e., customized to a particular individual's needs?

 

29. Which of the following is not a typical service attribute?

 

 

30. Which of the following statements about trends in operations management is false?

 

31. A foundry produces circular utility access hatches (manhole covers). If 120 covers are produced in a 10-hour shift, the productivity of the line is

 

32. A foundry produces circular utility access hatches (manhole covers). Currently, 120 covers are produced in a 10-hour shift. If labor productivity can be increased by 20%, it would then be

 

33. Gibson Valves produces cast bronze valves on an assembly line. If 1600 valves are produced in an 8-hour shift, the productivity of the line is

 

34. Gibson Valves produces cast bronze valves on an assembly line, currently producing 1600 valves each 8-hour shift. If the productivity is increased by 10%, it would then be

 

35. Gibson Valves produces cast bronze valves on an assembly line, currently producing 1600 valves per shift. If the production is increased to 2000 valves per shift, labor productivity will increase by

 

 

36. The Dulac Box plant produces 500 cypress packing boxes in two 10-hour shifts. What is the productivity of the plant?

 

37. The Dulac Box plant works two 8-hour shifts each day. In the past, 500 cypress packing boxes were produced by the end of each day. The use of new technology has enabled them to increase productivity by 30%. Productivity is now approximately

 

38. The Dulac Box plant produces 500 cypress packing boxes in two 10-hour shifts. Due to higher demand, they have decided to operate three 8-hour shifts instead. They are now able to produce 600 boxes per day. What has happened to production?