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Complete the following: Why was Dakota's existing pricing system inadequate for its current operating environment? Develop an activity-based cost system for Dakota Office Products (DOP) based on the year 2000 data
Complete the following:
- Why was Dakota's existing pricing system inadequate for its current operating environment?
- Develop an activity-based cost system for Dakota Office Products (DOP) based on the year 2000 data. Calculate the activity cost-driver rate for each DOP activity in 2000.
- Using your answer to Question 2, calculate the profitability of Customer A and Customer B.
- What explains any difference in profitability between the two customers?
- What are the limitations, if any, to the estimates of the profitability of the two customers?
- Is there any additional information you would like to have to explain the relative profitability of the two customers?
- Assume that Dakota applies the analysis done in Question 3 to its entire customer base. How could such information help Dakota managers increase company profits?
- Suppose that a major customer switched from manually placing all its orders to placing all its orders over the internet site. How should this affect the activity cost-driver rates calculated in Question 2? How would the switch affect Dakota's profitability?
The analyses should be no more than 2–4 double-spaced pages with 12-inch Times New Roman font and one-inch margins (top, sides, and bottom). Appendices (which do not count in the page maximum) may be attached with computations and other supplementary information.
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