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University of Wisconsin, La CrosseIS 220 1)Organizations are using social computing in which of the following functions? Marketing Customer Relationship Management Human Resource Management All of these    The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as: AJAX RSS Tagging Web 2

Computer Science May 02, 2021

University of Wisconsin, La CrosseIS 220

1)Organizations are using social computing in which of the following functions?

  1. Marketing
  2. Customer Relationship Management
  3. Human Resource Management
  4. All of these   
  1. The web development technique that enables portions of web pages to reload with fresh data rather than requiring the entire Web page to reload is known as:
  1. AJAX
  2. RSS
  3. Tagging
  4. Web 2.0
  1. Blogs and wikis fundamentally differ in terms of
  1. their size
  2. their potential to be shared with the public
  3. their ability of users to post content
  4. their use of AJAX       

4.Facebook is a                  .

  1. blog
  2. wiki
  3. social networking site
  4. mash up
  1. Customers using social commerce benefit from                       .
  1. greater privacy
  2. faster responses from vendors
  3. unbiased opinions on products
  4. none of the choices is correct

 

  1. True or False? The only risk companies face when using social commerce is that customers may post negative feedback.                           

 

  1.                    act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services.

 

  1. Group shopping sites
  2. Shopping Communities
  3. Social marketplaces
  4. Peer-to-peer shopping models           
  1. True or False? All of the rating, reviews and recommendations available through social networking are unbiased and reviewers are never paid for their reviews.

 

  1. True or False? Social computing fosters close customer relationships.

 

  1. When comparing market research using social computing as opposed to traditional focus groups, which of the following statements is true?
  1. Social computing generates faster results but is more expensive.
  2. Social computing generates faster and cheaper results.
  3. Social computing takes longer but is less expensive.
  4. Participation by customers is more limited when using social computing.         

 

11.True or False? Social computing forces companies to deal with customers reactively as opposed to proactively.   

 

 

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