American Public University - MGMT 101 Week 8 - Wrap-up Quiz Question1)What are the two types of coaching? A

American Public University - MGMT 101

Week 8 - Wrap-up Quiz

Question1)What are the two types of coaching?

A.Direct and Indirect

B.Performance Related and Behavior Related

C.Confidential and Open

D.Formal and Informal

Question 2 True of False, a person is a different individual numerous times in their life?

True

False

Question 3 Which of the following is NOT one of the four forces that drives change in our business

environment?

A.            Greater Competition

B.            Volatile workforces

C.Increasing Customer Demands

 D.None of the above

Question 4  Which of the following is NOT part of the brainstorming process?

A.            Going for quantity over quality

B.            Moving deliberately and slowly

C.            Making no critical remarks

D.            Setting a time limit

Question 5 During the change process, employees usually experience one or more of these effects?

A.Higher Stress Levels

B.Lower Morale

C.Poorer Attitudes

D.Decrease in Productivity

Question 6 Informal coaching involves the day-to-day relationship with the supervisor and employee.

True False

Question 7 Personal Power is defined as “influencing people to do things because they want to”?

True False

Question 8  For a supervisor, all good performance begins with:

A.Clear expectations of the job and clear performance goals

B.Timeliness and Appearance

 C.Starting the job slowly and meeting employees as needed

Question 9 Who preached the “Science of Management” in the early 20th century?

A.            Warren Buffet

B.            Frederick Taylor

C.            Warren Bennis

 D.           Elton Mayo

Question 10 How many of the Fortune 500 companies from the 1980s are still in business today and have survived?

A.75%

B.33%

 D.Nearly half