University of Houston - BUSINESS 3350

Chapter 6 Exam:

1)Do not ask others for feedback when you are reviewing your business messages because too many opinions can muddle your message

2. In the context of the reviewing process the “R” in FAIR test stands for               

3. Providing too much information can distract readers and weigh a business document down

4. Consider the following statement “Employee managers can use our motivational tools to motivate their employees to increase productivity “The best way to make this statement concise is by

5. Consider the statement, “In order to build a sustainable organization, it is important to hire employees with sustainable qualities “One way to make this statement more concise is by

6. Which task are you most likely to do during the first pass of proofreading?

7. To create a more natural writing style and improve the ease of reading a writer should use

8. Which of the following statements is the most specific way for a company to convey that it needs to reduce its current workforce by half?

9. Which of the following is most likely to improve the ease of navigation in information-rich and complex messages?

10. Your colleague Han has just finished drafting an important business proposal. Now he has asked your advice for how to review the document. What should you tell him to do?

11. Julio has a long paragraph that describes the two main causes of employee absenteeism and gives a suggestion to address each cause, Ideally, how many paragraphs does Julio need to cover this material?

12. The use of familiar words in business messages is most likely to

13. Which of the following choices is a component of the reviewing process?

14. Glen is writing a memo to suggest that his company hire someone to act on its behalf in a foreign market. If he wants to improve the ease of reading of his message, which term should he use to describe that person?
15. Which of the following guidelines should be followed to ensure that you are creating a complete business message?

16. Which statement about buzzwords is true?

17. As a rule of thumb, for routine messages, the sentence length should be no more than

18. Documents with a lot of text and not much white space look daunting or cluttered

19. Using the active voice while writing business messages

20. People are most likely to process information quickly when writers use

21. Long paragraphs in a business message are a sign that the text is well organized.

22. People reading a business message are most-likely to be confused by a sentence that

23. When readers see long paragraphs they often stop reading and start trying to pick out significant words and phrases from the text.

24. To improve ease of reading when using headings in business documents

25. Typically, the maximum length for a paragraph in a business message is

26. When business messages contain long paragraphs, readers are most likely to think the writer is

27. The use of buzzwords in business messages usually stirs positive feelings among readers.

28. When you write concisely by removing relevant information your message is far easier to read.

29. In the context of creating a complete business message, which of the following is true?
30. Which of the following is most likely to positively influence your readers’ perceptions of your credibility?

31. Which of the following is most likely to help you write concisely?

32. By elimination redundancies you can reduce the overall word count in a business message.

33. Preposition phrases should be used extensively in business messages as they increase clarity

34. Using a lot of prepositional phrases helps make business messages more specific.

35. Writers should typically use the active voice when they want to avoid blaming others or sounding bossy.

36. What impact does beginning sentences with “it is “or “there are” have on a business message?

37. Neither accuracy nor specificity influences your readers’ perceptions of your credibility.

38. Neta believes it is a good idea to write business messages using generalities that will appeal to a broad readership. How is this practice likely to affect Neta’s readers?

39. Ginger has designed a flyer to invite employees to the annual picnic. She wants to know if it is inviting and clear. Which of the following people has the correct expertise to give Ginger helpful feedback about her flyer?

40. Akram recently learned that his manager believes he was trying to hide the truth about his department’s expenses in his last report. How can Akram revise his report to avoid giving that impression?

41. Kwame has written a memo expressing his concern that the company has opened itself up to a discrimination suit because it sponsors a men’s softball team but not a women’s sports team. Which of the following people should Kwame ask to give feedback about the wording of his memo before he sends it to the executive committee?

42. People can generally process information more quickly when writers use passive verbs.