University of Maryland, Baltimore County - IS 250

1)reports are produced at scheduled intervals.

1. ad hoc
2. routine
3. drill-down
4. key-indicator
5. exception

2.   reports contain special information not found in routine reports.

1. ad hoc
2. summary
3. drill-down
4. key-indicator
5. exception

3.   reports show a greater level of detail than is included in routine reports.

1. ad hoc
2. routine
3. drill-down
4. key-indicator
5. exception

4. reports include only information that exceeds certain threshold standards.

1. ad hoc
2. routine
3. drill-down
4. key-indicator
5. exception

5. The characteristics of ERP systems include which of the following?

1. integrate the planning, management, and use of all resources of the organization
2. provide information necessary to control the business processes of the organization

3. include a set of interdependent software modules
4. may force companies to change existing business processes to fit predetermined business processes of the ERP package
5. all of the above

6. The characteristics of ERP systems include all of the following except:

1. integrate the planning, management, and use of all resources of the organization
2. provide information necessary to control the business processes of the organization
3. include a set of interdependent software modules
4. typically fit an organization’s existing business processes
5. are expensive and time-consuming

7. If you buy a science fiction book from Amazon.com, the company’s software will automatically recommend similar books bought by other readers. This is an example of:

1. cross-selling
2. up-selling
3. one-to-one marketing
4. viral marketing
5. permission marketing

8. The goals of supply chain management include which of the following?

1. reduce uncertainty and risks along the supply chain
2. reduce inventory levels
3. reduce cycle time
4. improve customer service
5. all of the above

9. Which of the following is not a goal of supply chain management?

1. reduce uncertainty along the supply chain
2. increase inventory levels
3. reduce cycle time