University of Waterloo - CIS 5E

Package Title: Assessment Questions Course Title: IS 5e

Chapter Number: 1

Question Type:true/false

1)An information system collects, processes, stores, analyzes, and disseminates information for a specific purpose using a computer.

2. Information technology refers to computer-based tools used to support the needs of an organization

3. IT is enabling more and more people to communicate, collaborate, and compete, thereby leveling the digital playing field.

4. You do not have to work in the IT department to benefit from learning about IT

5. An informed user of IT can enhance his or her organization’s competitive position.

6. Managing the IS function within an organization is the exclusive responsibility of the IS department

7. A systems analyst focuses on designing specifications for new technology.

8. An auditing manager focuses on the ethical and legal use of information systems.

9. End-user computer refers to a group of end users working together to manage their interactions with a computer.

10. Information technology and information systems are the same thing.

11. In general, informed users tend to get more value from whatever technologies they use.

12. A combination of your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores would be considered information.

13. A university registrar who uses her experience with university admissions along with your high school grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be applying her knowledge in your application process.

14. A list of football scores with the names of the teams that played the games would be considered information.

15. Information technology deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

16. A student’s decision to drop one course and add another would be considered a transaction to the university’s information system but not to its accounting system.

17. An ERP system is an interorganizational information system.

18. An organization’s supply chain starts at the supplier and ends at the customer.

19. E-commerce systems are a type of interorganizational information systems.

20. An organization’s IT platform consists of the IT components and IT services.

21. IT personnel use the IT infrastructure to develop information systems.

22. Information is data that have been organized to provide value.

23. Knowledge is data that have been organized to convey accumulated learning.

24. Digital dashboards are special information systems that that support all managers of the organization.

Question Type: Multiple Choice

25 . Which of the following is not a benefit of being an informed user of IT?

1. Understanding what is “behind” applications you use in your organization.
2. Providing input to enhance your organization’s applications
3. Helping to select new applications
4. Keeping abreast of new technologies
5. Working in the IT side of the organization.

26. The title of the executive who is in charge of the people who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the

1. CEO
2. CFO
3. CIO
4. CIS
5. CIT

27. What does a systems analyst do?

1. Manages an IS service
2. Writes computer code.
3. Interfaces between end users and programmers
4. Forecasts technology trends
5. Creates Web sites and pages

28. Which of the following statements concerning the management of information resources is not ?

1. They have an enormous strategic value within an organization and therefore are relied on.
2. Information systems are expensive to acquire, operate, and maintain.
3. Computers are decentralized throughout the organization, which makes it harder to manage.
4. Managing mainframes has become more difficult.
5. Managing information resources is divided between the MIS department and end users.

29. Which of the following is the correct hierarchy from the lowest level to the highest level?

1. knowledge, information, data
2. information, data, knowledge
3. data, information, knowledge
4. data, information, experience
5. information, experience, wisdom

30.            conveys understanding, accumulated learning, and expertise as they apply to a current problem.

1. Data
2. Information
3. Knowledge
4. Experience
5. Wisdom

31.            is (are) data that have been organized to have meaning and value to a recipient.

1. Insights
2. Information
3. Knowledge
4. Experience
5. Wisdom

32. The list of all your purchases from Amazon (books bought, price paid, dates) is defined as     .

1. data
2. information
3. knowledge
4. experience
5. wisdom

33. If Amazon uses a list of all your purchases (books bought, price paid, dates) to recommend other books to you, then it is applying its                                         .

1. data
2. information
3. knowledge
4. experience
5. wisdom

34. A listing of all courses offered at your university would be considered          , whereas a listing of all courses required in your major would be considered                                           .

1. information, data
2. knowledge, information
3. information, knowledge
4. data, information
5. data, knowledge

35. You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. ansYou are using     to select your class schedule.

1. information
2. knowledge
3. experience
4. wisdom
5. data

36. A purchase of books in the college bookstore is                        . The report at the end of the day showing sales totals for the day is                                           .

1. information, knowledge
2. information, data
3. data, information
4. data, database
5. data item, business intelligence

37. An organization’s information technology architecture:

1. provides a guide for current operations.
2. provides a blueprint for future directions.
3. integrates the information requirements of the organization and all users.
4. is analogous to the architecture of a house.
5. all of the above

38. An organization’s IT components include all of the following except:

1. a network.
2. programs
3. procedures
4. a database
5. monitors

39. A(n)                             is a computer program designed to support a specific task or business process.

1. 1. Interface
   2. Application
   3. Functional area
   4. Network
   5. Database

40.            is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.

1. IT components
2. IT services
3. Information technology
4. An information system
5. A computer-based information system

41. An organization’s            consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.

1. information technology architecture
2. information technology infrastructure
3. information technology
4. information system
5. computer-based information system

42. IT personnel use             to produce           .

1. IT components, IT services
2. computer-based information systems, IT architecture
3. IT infrastructure, IT architecture
4. IT infrastructure, IT platform
5. IT components, IT architecture

43. The IT infrastructure is comprised of                and                  .

1. IT components, IT personnel
2. IT components, IT services
3. IT services, IT personnel
4. IT personnel, computer-based information systems
5. Computer-based information systems, IT personnel

44. Which of the following statements is ?

1. An application is a computer program designed to support a specific business process.
2. Each functional area within an organization has only one application.
3. A functional area information system is the same as a departmental information system.
4. A functional area information system can obtain data from other functional area information systems.
5. App, application, and application program all mean the same thing.

45. Enterprise resource planning systems

1. were designed to process transactions faster.
2. evolved because newer technologies made older systems obsolete.
3. use a common database for all functional areas.
4. are utilized to conduct site analyses.
5. All the above statements are .

46. Knowledge workers

1. handle day-to-day operations within an organization.
2. make tactical decisions.
3. advise middle managers
4. make routine decisions.
5. are generalists

47. Office automation systems

1. support only the clerical staff.
2. are comprised of software that is used to develop documents and spreadsheets
3. include report generators.
4. are a type of interorganizational system.
5. are usually developed in-house.

48.                        include B2B and B2C.

1. Enterprise resource planning systems
2. Computer-based information systems
3. Functional area information systems
4. Interorganizational information systems

49. Which of the following statements is ?

1. IT ultimately decreases the number of managers and experts.
2. IT makes managers more productive.
3. IT increases the number of employees who can report to a single manager.
4. IT reduces stress by giving managers more time to make decisions.
5. IT decreases the number of promotional opportunities.

50. Which of the following statements about the potential impact of IT on non- managerial workers is ?

1. IT will create more jobs than it eliminates.
2. Employees will feel a higher degree of loyalty towards their company.
3. IT could cause employees to experience a loss of identity.
4. The flexibility of IT can minimize stress on the job.

51. Which of the following statements about your future role as a manager is ?

1. The people I manage will likely be dispersed geographically.
2. The size of my team will likely be smaller than teams of today.
3. There will be less emphasis on office politics.
4. Many of my decisions will be “real time”.
5. I will need IT tools to handle the data I utilize to make decisions.

52. Which of the following statements about IT’s role in society is ?

1. 1. IT has created employee flexibility.
   2. Robots can do many routine tasks.
   3. Robots can handle unfamiliar situations.
   4. IT can be used to help doctors diagnose diseases.
   5. Telepresence robots can act as the eyes and ears of a business manager.

53. Development in software technologies result in

1. Increased competition from established industry rivals
2. Increased competition from new entrants into the industry
3. Increased competition from new entrants offering substitute products or services
4. A and B only
5. A, B and C

54. Refer to IT’s About Business: Which of the following statements is ?

1. Warby Parker is using IT to provide better customer experience
2. Warby Parker is using IT to reduce it’s cost to increase profit margins
3. Warby Parker’s innovative IT based business model can be easily replicated

55. Refer to IT’s About Business Section Reference 1: 1.2 – Internet Registry Enhances Island Nation’s Economy,

Which of the following statements is  about the ways Tokelau has benefited by giving the use the its top level country domain .tk to Freedom Registry

1. Freedom Registry sells the .tk domain name at a cost and pays Tokelau a portion of its earnings
2. Freedom Registry earns revenue from advertising on expired websites that is shared with Tokelau

56. Refer to IT’s About Business 1.3 – Different Types of Robots

                             enable an individual to maintain a consistent connection with co-workers, customers, or clients.

1. Drones
2. Telepresence Robots
3. Autonomous Cars
4. Remote Sensors

57. Refer to Closing Case: Baxter: Coming to Work Right Next to You Modern industrial robots must be suited to the following situations:

1. They can be used in the same production line as human workers
2. They can easily be modified to learn new tasks
3. They should be low cost and easy to install
4. A and C only
5. All of the above

Question Type: Multiple Choice

67. You have just been hired by the largest manufacturer in your area to join their management trainee program. You enjoyed your “computer course” in college and hope that you’ll be able to put that knowledge to good use. Which of the following might you expect to do during the management training program?

1. 1. Code a new application
   2. Recommend new technologies that might impact the organization
   3. Design a new application
   4. Become familiar with tools to support using data for decision making
   5. Work 9-5 in your office.