CASE 11

Nursing Feb 16, 2021

CASE 11.1: Perfecting patient care:

Discussion Question:

1)Why inefficiency is is common in healthcare? Does not competition force organizations to be inefficient?

2.What evidence do we have that process design can improve efficiency? Is not process redesign just another name of making employees work harder? Is there evidence that employees will accept the redesign?

3.Plenty of evidence indicates that problem with the quality of care harm patient, but won’t improving quality cost more? How could better quality not cost more?

Case 11.2: Tax exemption for not-for-profit hospitals:

What evidence about the level of community benefit provided by not-for-profit and for-profit hospitals is available?
Why does using list prices tend to inflate estimate of community benefits?

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