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Homework answers / question archive / 1)Which tool works best when passively observing and assisting a remote user as that user attempts to learn a new program while still providing interactive assistance when necessary? (Select best answer) a

1)Which tool works best when passively observing and assisting a remote user as that user attempts to learn a new program while still providing interactive assistance when necessary? (Select best answer) a

Computer Science

1)Which tool works best when passively observing and assisting a remote user as that user attempts to learn a new program while still providing interactive assistance when necessary? (Select best answer)

a.

WinRS.exe

b.

PowerShell

c.

Remote Assistance

d.

Remote Desktop

Question 2

Which of the following best describes what happens if you attempt to connect to another computer using an MMC snap-in without the appropriate level of permissions on the target computer? (Select best answer)

a.

The snap-in will load but you will not be able to read information from or modify settings on the target computer.

b.

The snap-in will not load.

c.

The snap-in will load but you will have to provide the appropriate credentials to be able to read information from the target computer.

d.

The snap-in will load with read permission only but you will not be able to make any modifications to the target computer.

Question 3

Which service enables administrators to execute a command on remote computers using Windows PowerShell or the Windows Remote Shell command-line programs?

a.

Windows Remote Management

b.

Remote Desktop

c.

Remote Assistance

d.

Web Services for Management

Question 4

Which of the following best describes how to execute a command on a remote computer?

a.

Using the WSMan command

b.

Using the RMWeb command

c.

Using the winrs command

d.

Using the winremote command

Question 5

Which of the following remote access solutions requires a user to be present at the remote site and allow the connection to be established?

a.

WinRM

b.

Remote Assistance

c.

WinRS.exe

d.

Remote Desktop

Question 6

How do you connect to the Remote Desktop administrative session?

a.

Use the mstsc /console command

b.

Use the mstsc /FullControl command

c.

Use the mstsc /admin command

d.

Use the mstsc /a command

Question 7

There are 25 Windows 10 computers on the Windows domain. You want to configure them for Remote Management. Which of the following options is the most efficient way to accomplish this task? (Select best answer)

a.

Use Remote Desktop to connect to each computer and run the winrm quickconfig command.

b.

Configure Windows Remote Management using Group Policy and apply it to the selected computers in the domain.

c.

Visit each computer and configure the Local Group Policy to start the Windows Remote Management service automatically.

d.

Visit each computer and run the winrm quickconfig command.

Question 8

Which of the following ports are used by Remote Assistance and Remote Desktop?

a.

TCP 5001

b.

TCP 3389

c.

TCP 80

d.

TCP 5000

Question 9

How many inbound Remote Desktop connections are allowed by Windows 10?

a.

Two

b.

No limit

c.

None

d.

One

Question 10

Which of the following actions enables you to view the Event Viewer of a remote computer? (Select best answer)

a.

Opening the local Event Viewer and selecting the Connect to another computer

b.

Using Remote Desktop to access the remote computer

c.

Using the Remote Viewer on the remote computer

d.

Using Remote Assistance on the remote computer

Question 11

A junior administrator would like the ability to take full control of a remote computer to perform a service pack upgrade. The computer is currently stored in a locked room in which she does not currently have the key. Which of the following options ensures she can access the computer with the least amount of effort? (Select best answer)

a.

Use Remote Desktop to connect to the server and perform the service pack upgrade.

b.

Configure the computer for Remote Assistance and then send an invitation to her email address.

c.

Find someone who has a key to the room and ask them to let her in.

d.

Contact the help desk and submit a ticket to upgrade the computer at a later date and time.

Question 12

Which of the following allows you to run PowerShell commands on a remote computer?

a.

Web Services for Management

b.

Remote PowerShell

c.

PowerShell Remoting

d.

A PowerShell server

Question 13

Which of the following commands is used to start the Windows Remote Management service from a command prompt?

a.

winrm quickconfig /start

b.

winrm startconfig

c.

win quickconfig

d.

winrm quickconfig

Question 14

Which Remote Assistance option requires Peer Name Resolution Protocol (PNR) and IPv6?

a.

Use Easy Connect

b.

Use Peer Connect

c.

Save this invitation as a file

d.

Use email to send an invitation

Question 15

Which of the following are true statements regarding the capabilities of Remote Desktop connections?

a.

Requires that you have an account on the remote computer to access the system

b.

Allows you to operate the remote computer as if you were sitting at its console

c.

Requires a separate license for each connection

d.

Communicates with the host computer over RDP

Question 16

Which of the following are true statements regarding the capabilities of Remote Desktop connections?

a.

Requires that you have an account on the remote computer to access the system

b.

Allows you to operate the remote computer as if you were sitting at its console

c.

Requires a separate license for each connection

d.

Communicates with the host computer over RDP

 

 

 

 

 

Question 17

Which of the following best describes what happens if you attempt to connect to another computer using an MMC snap-in without the appropriate level of permissions on the target computer? (Select best answer)

Question 18

Which tool works best when passively observing and assisting a remote user as that user attempts to learn a new program while still providing interactive assistance when necessary? (Select best answer)

a.

PowerShell

b.

Remote Assistance

c.

WinRS.exe

d.

Remote Desktop

Question 19

There are 25 Windows 10 computers on the Windows domain. You want to configure them for Remote Management. Which of the following options is the most efficient way to accomplish this task? (Select best answer)

a.

Visit each computer and run the winrm quickconfig command.

b.

Use Remote Desktop to connect to each computer and run the winrm quickconfig command.

c.

Configure Windows Remote Management using Group Policy and apply it to the selected computers in the domain.

d.

Visit each computer and configure the Local Group Policy to start the Windows Remote Management service automatically.

Question 20

Which of the following actions enables you to view the Event Viewer of a remote computer? (Select best answer)

a.

Using Remote Desktop to access the remote computer

b.

Using Remote Assistance on the remote computer

c.

Using the Remote Viewer on the remote computer

d.

Opening the local Event Viewer and selecting the Connect to another computer

Question 21

You try to connect to remote desktop session on a server, but the server connections are all being useWhich of the following actions enables you to take over one of those sessions? (Select best answer)

 

Using the mstsc /admin command

 

Rebooting the server

 

Terminating the session using the Remote Desktop Administrative tool

 

Using Task Manager to terminate one of the sessions

Question 22

A junior administrator would like the ability to take full control of a remote computer to perform a service pack upgrade. The computer is currently stored in a locked room in which she does not currently have the key. Which of the following options ensures she can access the computer with the least amount of effort? (Select best answer)

a.

Configure the computer for Remote Assistance and then send an invitation to her email address.

b.

Contact the help desk and submit a ticket to upgrade the computer at a later date and time.

c.

Find someone who has a key to the room and ask them to let her in.

d.

Use Remote Desktop to connect to the server and perform the service pack upgrade.

Question 23

Which of the following troubleshooting tools enables you to connect to a user’s remote computer, view and interact with the user’s screen, and chat with the user?

a.

Computer Management console

b.

Remote Desktop

c.

Computer Assistant

d.

Remote Assistance

Question 24

How do you connect to the Remote Desktop administrative session?

a.

Use the mstsc /admin command

b.

Use the mstsc /FullControl command

c.

Use the mstsc /console command

d.

Use the mstsc /a command

Question 25

Which of the following ports are used by Remote Assistance and Remote Desktop?

a.

TCP 5001

b.

TCP 3389

c.

TCP 80

d.

TCP 5000

Question 26

Which of the following commands is used to start the Windows Remote Management service from a command prompt?

a.

win quickconfig

b.

winrm quickconfig

c.

winrm quickconfig /start

d.

winrm startconfig

Question 27

Which of the following best describes how to execute a command on a remote computer?

a.

Using the winrs command

b.

Using the winremote command

c.

Using the RMWeb command

d.

Using the WSMan command

Question 28

An administrator has configured a remote computer for one of the company’s employees. She knows the IP address and the computer’s name. Which option allows her to remotely assist the employee with the least amount of effort assuming the employee is currently sitting in front of his or her computer? (Select best answer)

a.

Have the remote employee call the administrator and then walk him or her through the setup of a Remote Assistance connection.

b.

Have the remote employee send an invitation via email.

c.

Have the remote employee send an invitation via chat.

d.

Initiate a Remote Assistance connection to the remote employee’s computer by specifying its name and IP address. Ask the remote employee to accept the connection.

Question 29

Which of the following allows you to run PowerShell commands on a remote computer?

a.

PowerShell Remoting

b.

A PowerShell server

c.

Remote PowerShell

d.

Web Services for Management

Question 30

Which service enables administrators to execute a command on remote computers using Windows PowerShell or the Windows Remote Shell command-line programs?

a.

Remote Desktop

b.

Remote Assistance

c.

Web Services for Management

d.

Windows Remote Management

Question 31

How many inbound Remote Desktop connections are allowed by Windows 10?

a.

None

b.

One

c.

No limit

d.

Two

Question 32

Which Remote Assistance option requires Peer Name Resolution Protocol (PNR) and IPv6?

a.

Use email to send an invitation

b.

Use Peer Connect

c.

Save this invitation as a file

d.

Use Easy Connect

Question 33

Which of the following can be used to initiate a Remote Assistance session?

a.

Through Windows PowerShell.

b.

Create and send invitation via email

c.

Create and send invitation via file

d.

Accept an approve a remote assistance connection on the client computer

Question 34

Which of the following are true statements regarding the use of snap-ins?

a.

A single console can only manage one instance of each snap-in

b.

The Windows Firewall can block a snap-in’s functionality

c.

Not all snap-ins have the ability to connect to a remote computer

d.

A single console can be created that contains multiple instances of the same snap-in (e.g., Event Viewer)

Question 35

Remote Assistance provides which of the following protective features?

a.

Invitations

b.

A valid user account on the client computer

c.

Interactive connectivity

d.

Client-side control

Question 36

Which of the following are true statements regarding the capabilities of Remote Desktop connections?

a.

Requires that you have an account on the remote computer to access the system

b.

Communicates with the host computer over RDP

c.

Requires a separate license for each connection

d.

Allows you to operate the remote computer as if you were sitting at its console

 

 

Question 37

Remote Assistance can provide which of the following benefits to administrative personnel?

 

a.

Observing a remote user’s activities

 

b.

Training end users on their local system

 

c.

Installing of software

 

d.

Assisting a remote user who has lost connectivity to the Internet

 

 

Question 38

To receive remote help, the computer running Windows 10 can be configured to use remote assistance. Where can this setting be configured?

 

a.

Control Panel > System and Security > System > Remote settings >Remote tab

 

b.

Using the Group Policy Object Editor snap-in

 

c.

Control Panel > System > Remote settings >Remote tab

 

d.

Control Panel > System and Security > Remote settings >Remote tab

 

 

 

 

Question 39

Which of the following use Windows Remote Management to execute commands on remote computers?

 

a.

Remote Assistance

 

b.

Windows PowerShell

 

c.

WinRS.exe

 

d.

RDP

 

 

 

 

 


Question 40

Which of the following are true statements regarding the use of snap-ins?

 

a.

A single console can be created that contains multiple instances of the same snap-in (e.g., Event Viewer)

 

b.

The Windows Firewall can block a snap-in’s functionality

 

c.

Not all snap-ins have the ability to connect to a remote computer

 

d.

A single console can only manage one instance of each snap-in

 

 

 


41. An administrator has configured a remote computer for one of the company’s employees. She knows the IP address and the computer’s name. Which option allows her to remotely assist the employee with the least amount of effort assuming the employee is currently sitting in front of his or her computer? (Select best answer)

 

a.

Have the remote employee send an invitation via email.

 

b.

Initiate a Remote Assistance connection to the remote employee’s computer by specifying its name and IP address. Ask the remote employee to accept the connection.

 

c.

Have the remote employee call the administrator and then walk him or her through the setup of a Remote Assistance connection.

 

d.

Have the remote employee send an invitation via chat.

 

 

Question 42

Which of the following allows you to run PowerShell commands on a remote computer?

 

a.

PowerShell Remoting

 

b.

Web Services for Management

 

c.

A PowerShell server

 

d.

Remote PowerShell

 

 

Question 43

Which of the following remote access solutions requires a user to be present at the remote site and allow the connection to be established?

 

a.

Remote Assistance

 

b.

WinRS.exe

 

c.

Remote Desktop

 

d.

WinRM

 

Question 44

Which of the following actions enables you to view the Event Viewer of a remote computer? (Select best answer)

 

a.

Using Remote Desktop to access the remote computer

 

b.

Using Remote Assistance on the remote computer

 

c.

Opening the local Event Viewer and selecting the Connect to another computer

 

d.

Using the Remote Viewer on the remote computer

 

 

Question 45

Which of the following tools requires an invitation?

 

a.

Computer Assistant

 

b.

Remote Assistance

 

c.

Computer Management console

 

d.

Remote Desktop

 

Question 46

Which of the following commands is used to start the Windows Remote Management service from a command prompt?

 

a.

win quickconfig

 

b.

winrm quickconfig /start

 

c.

winrm startconfig

 

d.

winrm quickconfig

 

Question 47

Which of the following tools requires an invitation?

 

a.

Computer Assistant

 

b.

Computer Management console

 

c.

Remote Desktop

 

d.

Remote Assistance

 

Question 48

How do you connect to the Remote Desktop administrative session?

 

a.

Use the mstsc /a command

 

b.

Use the mstsc /console command

 

c.

Use the mstsc /FullControl command

 

d.

Use the mstsc /admin command

 

Question 49

Which of the following tools enables users to connect to a remote computer, including servers with no interaction required from the remote computer, so that they can interact with the Windows desktop and applications?

 

a.

Remote Assistance

 

b.

Remote Desktop

 

c.

Computer Assistant

 

d.

Computer Management console

 

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