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You are the HR manager of an organisation which operates 16 fast food outlets
You are the HR manager of an organisation which operates 16 fast food outlets. Design a detailed 3?4 page questionnaire you could use to seek information from the managers of each outlet to determine their human resources needs. The questionnaire should demonstrate that you have considered the areas where human resources might be needed in a fast food organisation and should not include generalised questions like: What are the most significant actions HR can take to help you meet your business goals? What should HR be doing that it is not doing now? What is HR doing now that it should not be doing?
Expert Solution
The questionnaire is followed as:
1. What is the cost of employing human resources in outlets?
2. What is productivity per employee working in the outlet?
3. What is the turnover of the outlet in the year?
4. Is the turnover of the outlet proportional to the productivity of the employee?
5. What is the average time per customer has to wait for their orders in the outlet?
6. Does the individual policy of the outlets incorporate consumers' feedback?
7. Does the individual policy of the outlets incorporate employees' feedback?
8. Is cheap labor easily available in your areas?
9. Are there any other outlets which give stiff competition to our outlets in the market?
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