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During the period 2001-2003, airlines in the U

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During the period 2001-2003, airlines in the U.S. had a difficult time earning a positive net income. Terrorism, war, disease, and a weak economy all combined to reduce both business and tourist travel. In addition, the major airlines faced competition from rivals who could lower ticket prices. Most airlines began a change in organizational architecture. All major jobs in airlines are unionized. What major leadership issues needed to be addressed as these companies reorganized?