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The transition to management (Perform) Read the following research summary and then answer the questions

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The transition to management (Perform)

Read the following research summary and then answer the questions.

Research Study

Professor Linda Hill of the Harvard Business School did research that followed new managers for their first year in their jobs. She found that they experienced deep psychological changes over time, moving from an individual identity" to a manager identity." The following diagram outlines the changes that employees experienced as they became managers.

Select the terms that best complete the following diagram.

a. Managers initial expectations

Be the boss

Have authority

A.

Job is not managing

b. After six months as a manager

 Initial expectations were wrong

 Fast pace

B.

Job is to be problem solver and troubleshooter for subordinates

c. After a year as a manager 

 No longer a "doer

Communicating, listening, and giving positive reinforcement

 Learning to adapt to and control stress people

C.