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Homework answers / question archive / The transition to management (Perform) Read the following research summary and then answer the questions
Read the following research summary and then answer the questions.
Research Study
Professor Linda Hill of the Harvard Business School did research that followed new managers for their first year in their jobs. She found that they experienced deep psychological changes over time, moving from an individual identity" to a manager identity." The following diagram outlines the changes that employees experienced as they became managers.
Select the terms that best complete the following diagram.
a. Managers initial expectations
Be the boss
Have authority
A.
Job is not managing
b. After six months as a manager
Initial expectations were wrong
Fast pace
B.
Job is to be problem solver and troubleshooter for subordinates
c. After a year as a manager
No longer a "doer
Communicating, listening, and giving positive reinforcement
Learning to adapt to and control stress people
C.
Answer:
A - Manage Tasks
B - Heavy Workload
C - Job is people development
Rationale: This diagram illustrates the changes in the psychology of managers as they grow into their job. Linda A. Hill found that during the first year of job, managers go through three different stages. In the first stage, they like to have an authority, like to be the boss and manage tasks and not the people. After six months, managers realise that their initial expectations were incorrect and the job was nuch intensive and fast paced than expected. Also, they learned that the managers need to be a problem solver and not a authoritative personality. After one year, managers were no longer "doers" and started communicating and listening and they realised that job is about development of individuals.
