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Covisint Technology (CT) is a medium-sized developer of electronic parts for the automotive industry

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Covisint Technology (CT) is a medium-sized developer of electronic parts for the automotive industry. Over the past 5 years, CT has grown from a small operation in Ottawa, Ontario with less than 10 employees, to its current size of 1,000 employees located in 10 offices and manufacturing facilities across Canada. The owner of Covisint Technologies is Mr. Bart Simpson.


CT has always been at the forefront of the design and capabilities of its automotive electronic parts. However, in getting to the stage that they are at, much of the design and manufacturing of their products has been rather 'low-tech' and somewhat manual. Mr. Simpson realizes that very little has been done at CT to take advantage of some of the emerging Artificial Intelligence (AI) technologies and capabilities that could be used to help him run his business, including on the manufacturing and assembly line, in the design process as well as in the management aspects of CT. Mr. Simpson knows very little about AI and he needs your help in better understanding it.


In addition to the lack of AI, Mr. Simpson realizes CT is very far behind in its use of eCommerce. While CT does not currently sell directly to the public, they do sell their products to auto manufacturers and they purchase items from suppliers, but they do not use eCommerce. Mr. Simpson is wondering if there are ways that eCommerce could be utilized in their supply chain. Finally, a new product line that is launching next year is targeted at end consumers rather than their traditional automotive manufacturer customer and therefore CT needs to be ready to be able to sell online, directly to customers.
 
Required:


a.      How CT can implement Artificial Intelligence (AI) in their business?
b.      What's needs to be done to resolve the eCommerce issue.


Detail explanation is needed.