Frank Elizardo-Arias MGMT 101 Intro to Business April 18, 2017 Class: T/Th Time: 8:05am - 9:30am Chapter 9 Review Questions Question 1: How do companies benefit from empowering their employees? How do employees benefit from empowerment? Question 2: How might a firm that manufactures shoes use teams to determine ways to improve its environmental standards in terms of products and processes? What type (or types) of teams would be best for this initiative? Why? Question 3: How do team level and team diversity affect team performance? Question 4: What are the characteristics of an effective team? Why are these features so significate? Question 5: At what stages of development might a team not be able to move forward? How might a team leader or manager resolve the situation? Question 6: Describe the norms associated with your business class

Frank Elizardo-Arias

MGMT 101 Intro to Business

April 18, 2017

Class: T/Th

Time: 8:05am - 9:30am

Chapter 9 Review Questions

Question 1: How do companies benefit from empowering their employees? How do employees benefit from empowerment?

Question 2: How might a firm that manufactures shoes use teams to determine ways to improve its environmental standards in terms of products and processes? What type (or types) of teams would be best for this initiative? Why?

Question 3: How do team level and team diversity affect team performance?

Question 4: What are the characteristics of an effective team? Why are these features so significate?

Question 5: At what stages of development might a team not be able to move forward? How might a team leader or manager resolve the situation?

Question 6: Describe the norms associated with your business class. How do these norms influence the way students behave in class?

Question 7: What steps can managers take to resolve team conflict?

Question 8: In what ways is context a powerful influence on the effectiveness of communication? Describe an instance in which situational or cultural context has influenced one of your communication processes?

Question 9: What are the benefits and drawbacks of oral and written communication?

Question 10: What is the role of external communication? Why is it so important to companies?