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Question 1 Management is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organizational setting
Question 1
- Management is the process of assembling and using sets of resources in a goal-directed manner to accomplish tasks in an organizational setting.
True
False
Question 2
- The term manager refers to anyone who ________.
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is not a member of a labor union |
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is a member of an organization |
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owns shares in the company |
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plans, controls, and evaluates |
Question 3
- According to Mintzberg's theory of managerial functions, ________ roles include acting as an entrepreneur, a disturbance handler, a resource allocator, and a negotiator.
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decisional |
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informational |
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interpersonal |
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leader |
Question 4
- ________ skills, also known as cognitive complexity, are often the major factor that determines who reaches the highest levels of the organization.
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Interpersonal |
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Technical |
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Conceptual |
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Decision-making |
Question 5
- As the general manager of a steel plant, Frederick Ivanovic has to divide his time between supervising the overall functioning of the plant, resolving conflicts between workers, preparing production reports, and meeting with his seniors to provide them with regular updates. This reflects the constraint dimension of management.
True
False
Question 6
- As the Mayo Clinic became famous, it realized that it must nurture the _____ that it created.
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patient base |
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organizational culture |
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brand |
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operating standards |
Question 7
- Managerial ethics is concerned with morality and _______ of business conduct among individuals
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policies |
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effectiveness |
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code |
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standards |
Question 8
- Mayo Clinic had to invest in ________ and strategic thought about marketing
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attracting patients |
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professional development |
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marketing |
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expansion |
Question 9
- A ___________ is an individual or group having an interest in and are affected by the actions of an organization
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shareholder |
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major investor group |
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stakeholder |
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owner-manager |
Question 10
- A Company's success in foreign markets is largely determined by the ways in which it respond to social, economic, political, and other _________ to international trade.
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impediments |
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technological aids |
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cultural barriers |
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external obstacles |
Question 11
- Managers must be:
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compensated more than their subordinates |
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technically competent |
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collegial with employees |
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entrepreneurs |
Question 12
- iManage floundered from 1999 to 2000 when the dot.com bubble burst, jeopardizing its plans to lead the world to a systematic way of storing and __________information assets.
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using |
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enhancing |
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protecting |
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digitizing |
Question 13
- The availability and quality of _______ is a major determinant in whether or not to enter a new international market
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financial support |
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infrastructure |
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currency |
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political support |
Question 14
- ________ management is a type of planning process in which managers, among other things, monitor results and make necessary adjustments.
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operational |
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tactical |
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strategic |
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transformational |
Question 15
- Corporate responsibility deals with the _____ that corporations owe to their constituents
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loyalty |
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accountability |
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obligations |
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returns |
Question 16
- Another purpose of Amy's Ice Cream video is to help students:
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Better understand marketing strategy |
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Distinguish among the types of corporations |
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Develop organization and management skills |
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Understand the importance of customer service |
2 points
Question 17
- ________ level managers are generally only involved in the development of their unit's specific operational plan.
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middle |
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lower |
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geographical |
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functional |
Question 18
- In Amy's Ice Cream video, one of the most important decisions Amy Miller faced was choosing:
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A new CEO |
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A marketing strategy |
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Employees who cared about the business |
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A legal ownership structure for the new business. |
Question 19
- One major function of a manager is to acquire and ________ resources.
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develop |
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distribute |
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organize |
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evaluate |
Question 20
- The increasing dynamic and complex business environment provides a _______challenge for managers
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tactical |
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global |
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motivational |
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strategic |
Question 21
- The purpose of the Snapple video is to help students understand how _________ is an effective strategy implementation tool.
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operations management |
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organizational development |
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market segmentation |
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cost reduction |
Question 22
- Global business has been growing rapidly in recent decades because of:
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transportation technology |
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immigration |
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increased worldwide purchasing power |
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liberalization of governmental policies on international trade |
Question 23
- Organizations must constantly analyze their external environments and their competition for ________ that may reduce or eliminate a competitive advantage.
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processes |
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sustainability |
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innovations |
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policies |
Question 24
- The purpose of the Impact of Culture on Business video is to help students
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Understand the impact of culture on business |
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Learn about how culture influences political systems |
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Better understand the consequences of technological developments |
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Realize that economic conditions vary from country to country |
Question 25
- Plans will often fail in the _________ stage because of inadequate resource assessment and lack of accountability
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control |
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implementation |
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formulation |
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evaluation |
Question 26
- Corporate managers formulate the strategic plan but are usually not directly involved in developing _____ or _______ plans
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Implementation; tactical |
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tactical; operational |
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control; implementation |
Question 27
- Porter’s five force framework focuses on five _______ that can significantly influence a company’s performance within an industry
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Elements |
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Principles |
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Industry and competitor forces |
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Reasons |
Question 28
- iManage Worksite embodies what Mr. Panjwani calls:
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employee empowerment |
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cost effectiveness |
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"borderless collaboration" |
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common sense management |
Question 29
- U.S. manufactures contend that the yuan is undervalued, making Chinese goods _______ for U.S. consumers and American products _______ in China
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cheaper; more expensive |
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expensive; cheaper |
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more attractive; less attractive |
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less attractive; more attractive |
Question 30
- Despite the growth of global trade and investment, globalization is not without ___________
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controversy |
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beneficiaries |
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claims of ethnocentricity |
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macro socio-economic issues |
Question 31
- According to the ________ approach to ethical decision making, some things are just right or wrong, independent of their consequences.
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universal |
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utilitarian |
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justice |
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moral rights |
Question 32
- From the perspective of social responsibility, shareholders are stakeholders.
True
False
Question 33
- A major concern with the efficiency perspective is that corporations can impose indirect consequences that may not be completely understood or anticipated. In economic terms, such an unintended consequence is called a(n) ________.
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externality |
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ethical lapse |
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oligopoly |
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random error |
Question 34
- The ________ perspective of social responsibility states that a manager's responsibility is to maximize profits for the owners of the business.
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effector |
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effectiveness |
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efficiency |
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efficacy |
Question 35
- Employees are unlikely to conform to a corporate code of ethics unless other actions taken by the organization reinforce the code.
True
False
Question 36
- One of the first challenges for managers as they set objectives is to determine priorities.
True
False
Question 37
- A(n) ________ budget outlines how much money an organization needs, and it is submitted to a superior or a budget review committee.
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approved |
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pro forma |
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proposed |
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linked |
Question 38
- The setting of organizational objectives must be preceded by the development of organizational plans.
True
False
Question 39
- Which of the following types of plans is the least complex and rarely has a direct effect on other plans outside of the department or unit for which they were developed?
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strategic plans |
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tactical plans |
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operational plans |
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directional plans |
Question 40
- A manager tells his sales staff that he wants sales to increase by 18 percent during this year. Even though they are skeptical about whether this goal can be reached, most of them agree to it. However, they were unable to meet the target at the end of the year. Which of the following would best explain the failure to meet this goal?
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If employees are only superficially committed to the goal, it will probably not be achieved. |
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If employees do not believe it is possible to achieve a goal, it is probably because the goal is too vague. |
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If employees are skeptical that a goal can be reached, it is because they do not know how their performance will be measured. |
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If a goal is too specific, employees will be demotivated by the impersonal nature of the goal. |
Question 41
- An organization using a region-country focus is highly decentralized.
True
False
Question 42
- According to Hofstede, ________ is the extent to which people accept power and authority differences among people.
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gender focus |
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individualism |
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power distance |
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uncertainty avoidance |
Question 43
- A ________ is often called a "Greenfield venture."
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strategic alliance |
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licensing arrangement |
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wholly-owned subsidiary |
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cross-border acquisition |
Question 44
- A transnational organization tries to be simultaneously centralized and decentralized.
True
False
Question 45
- In virtual teams, members frequently depend on electronically
mediated communications.
True
False
Question 46
- To succeed when pursuing a ________, there must be significant differences among the firm's target customers or among geographical segments of its customers.
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focus strategy |
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global strategy |
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leveraged strategy |
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competitive strategy |
Question 47
- A firm's value chain consists of ________.
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primary and support activities |
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primary and secondary activities |
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observable and surreptitious activities |
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regional and global activities |
Question 48
- ________ translate(s) the strategic intent and mission of the firm into concrete and measurable goals.
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Strategic alliance |
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Core competencies |
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Strategic objectives |
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Strategic planning |
Question 49
- A firm can limit its strategic scope by focusing on a specific customer segment.
True
False
Question 50
- A ________ involves competing with firms across markets by using strengths in one market to overcome weaknesses in another market.
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global strategy |
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multicultural strategy |
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multipoint competition strategy |
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differentiation strategy |
Expert Solution
PFA
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